vs
Overview
enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.
LevelBlue is the result of AT&T Cybersecurity spinning off in May 2024 and then acquiring Stroz Friedberg, Trustwave, Cybereason and Alert Logic MDR in quick succession, forming what it calls the largest pure-play MSSP. It is technology-agnostic and works with a client's existing tools across endpoint, cloud, identity, SaaS and network, with IoT/OT available as an optional add-on. The gap is not capability. It is that five product lines remain unintegrated, with a unified platform promised for 2026 but not yet delivered.
Approach
Agent requirement
Integrations
Network detection
IoT/OT
Operational control
Response
Security leadership
Vendor-neutral Open XDR across the tools your clients already run
Works with your clients' existing EDR
400+ across all 5 surfaces
NDR built in
Core detection surface, correlated with the other 4
Full platform visibility. Your team investigates alongside the SOC
Automated response (SOAR) and vulnerability management included
Named Fractional Security Director per partner
Services firm working across whichever tools the client already runs
Technology-agnostic. No LevelBlue-specific agent required
Works with existing client tooling rather than a fixed integration count. IoT/OT is an optional add-on, not standard
Covered as one of five acquired product lines (originally AT&T Cybersecurity network monitoring)
Optional add-on, not included as standard
Varies by which of the five acquired product lines (Trustwave MDR, MDR Elite, MXDR, MTDR, Co-Managed SOC, Cybereason XDR) the contract actually covers
SLA-tiered: full incident response and faster response times sit on higher tiers
Shared SpiderLabs analyst pool (1,000+ experts). No single named contact confirmed per MSP partner
Where
Level Blue
falls short for MSPs
Five acquisitions in under two years (Stroz Friedberg, Trustwave, Cybereason, Alert Logic MDR) means multiple product lines are still unintegrated, with a unified platform promised for 2026 but not yet delivered.
It is not always clear which specific product an MSP is being quoted: Trustwave MDR, MDR Elite, MXDR, MTDR, Co-Managed SOC or Cybereason XDR each have different capabilities and SLAs.
IoT/OT detection is an optional add-on rather than a core, correlated surface.
Five ownership changes in a short period have raised vendor-stability concerns in MSP community discussion, alongside reports of a 15% layoff around launch.
Pricing is not transparent. Third-party estimates put a starting point around $43,775 a year, but the actual figure depends on which product line and tier applies.
How enhanced.io solves these gaps
One platform, one roadmap, one detection layer, since day one. No acquisition integration debt to inherit.
IoT/OT is a core, correlated detection surface, not an optional add-on priced separately.
400+ integrations mean your clients keep the tools they already run, with one consistent delivery model regardless of client size.
Per-user or per-endpoint pricing structured for channel economics, not a $43,000-plus enterprise starting point.
A named Fractional Security Director owns your account from day one. No product-line reshuffle changes who you call.
Competitor deep dives
Not all cybersecurity solutions are created equal. Our competitor deep dives compare enhanced.io to a selection of popular competitors.
FAQ
Frequently asked questions
Is LevelBlue a good fit for MSPs?
LevelBlue can be a strong fit for organisations that need FedRAMP or StateRAMP-authorised MDR, or PCI DSS compliance work from one provider. For MSPs who need one consistent platform across every client, rather than navigating which of five recently combined product lines is being quoted, a single unified platform covering all five surfaces is the fuller, more rounded fit. That's where enhanced.io comes in.
What's the difference between enhanced.io and LevelBlue?
How long does it take to get started with enhanced.io?