vs
Overview
enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.
Heimdal consolidates 12+ of its own security modules, spanning endpoint, DNS security, privileged access management, and email protection, into a single agent and dashboard. It has a stronger foothold in European markets than in North America, though it appointed a US master distributor and a Canadian partner in 2025 to expand its North American channel presence.
Approach
Agent requirement
Integrations
Network detection
IoT/OT
Operational control
Response
Security leadership
Vendor-neutral Open XDR across the tools your clients already run
Works with your clients' existing EDR
400+ across all 5 surfaces
NDR built in
Core detection surface, correlated with the other 4
Full platform visibility. Your team investigates alongside the SOC
Automated response (SOAR) and vulnerability management included
Named Fractional Security Director per partner
Unified security module suite (endpoint, DNS, PAM, email) delivered through a single proprietary agent
Requires the Heimdal agent across endpoint, network and email modules
Consolidates 12+ of its own native security modules rather than integrating with a large count of third-party tools
DNS-based network security module, not a full independent NDR sensor
Not identified as a covered surface
Single unified dashboard with role-based multi-tenant access, direct visibility for MSPs
Action Center enables one-click automated and assisted response across the module suite
24/7 live support, but no named individual security contact confirmed per MSP partner
Where
Heimdal
falls short for MSPs
Coverage comes from Heimdal's own native module suite (12+ modules) rather than integrating with 400+ third-party tools your clients may already run.
Network coverage is DNS-based rather than a full independent NDR sensor.
IoT/OT is not identified as a covered surface.
Heimdal has a stronger foothold in European markets than in North America. It appointed a US master distributor and a Canadian partner in 2025, but channel maturity in North America is still developing.
No named individual security contact is confirmed per MSP partner. Findings surface through the platform without a dedicated person prioritising them with your team.
How enhanced.io solves these gaps
400+ integrations mean your clients keep the EDR, firewall and identity tools they already own, rather than migrating to a single vendor's module suite.
NDR is built into the platform as an independent detection surface, not DNS-based network monitoring alone.
Endpoint, network, cloud, identity and IoT/OT, correlated across all five surfaces.
A named Fractional Security Director owns your account and prioritises findings with your team directly.
Established North American channel presence built for MSP delivery from the outset.
Competitor deep dives
Not all cybersecurity solutions are created equal. Our competitor deep dives compare enhanced.io to a selection of popular competitors.
FAQ
Frequently asked questions
Is Heimdal a good fit for MSPs?
Heimdal suits MSPs who want to consolidate onto one vendor's module suite, endpoint, DNS security, PAM and email, in a single agent and dashboard. It has a stronger footprint in Europe than North America, though it added a US distributor and Canadian partner in 2025. For MSPs who want to keep the tools their clients already run, correlated across all five surfaces rather than consolidated onto one vendor's own module suite, that's where enhanced.io comes in.
What's the difference between enhanced.io and Heimdal?
How long does it take to get started with enhanced.io?