Overview

enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.

Vijilan has been a channel-exclusive managed SOC for MSPs, MSSPs and VARs since 2014, selling only through partners and never direct. Its two flagships, ThreatRespond (vendor-agnostic, works with any EDR) and ThreatDefend (fully managed on CrowdStrike Falcon), run through a single 24/7 SOC across four tiers: Essential, Advanced, Premium and Elite. Coverage spans six domains, endpoint, identity, network, cloud, application and data, correlated through an included, index-free SIEM. IoT and OT sit outside those six domains as a separate specialized add-on rather than part of the core flagship coverage.

Approach

Agent requirement

Integrations

Network detection

IoT/OT

Operational control

Response

Security leadership

Vendor-neutral Open XDR across the tools your clients already run

Works with your clients' existing EDR

400+ across all 5 surfaces

NDR built in

Core detection surface, correlated with the other 4

Full platform visibility. Your team investigates alongside the SOC

Automated response (SOAR) and vulnerability management included

Named Fractional Security Director per partner

Managed XDR across six domains via ThreatRespond (any EDR) or ThreatDefend (CrowdStrike stack)

Vendor-agnostic on ThreatRespond; CrowdStrike Falcon required on ThreatDefend

Not independently counted; organized by domain rather than integration count

Separate add-on (Managed IoT/OT, powered by CrowdStrike Falcon for XIoT), not one of the 6 core domains

Dedicated concierge analyst from Premium; named senior concierge at Elite, by invitation

SOC advises at Essential; acts directly (ThreatContain) from Advanced up

HIPAA, PCI DSS, NIST CSF, CMMC from Advanced; CMMC L2 evidence package at Premium

Channel-exclusive since 2014, never sells direct

Where

Vijilan

falls short for MSPs

IoT/OT is a bolt-on, not a core domain

ThreatRespond and ThreatDefend correlate endpoint, identity, network, cloud, application and data. IoT and OT are covered through a separate Managed IoT/OT service powered by CrowdStrike Falcon for XIoT, purchased standalone or added to a flagship, rather than correlated inside the core six.

The named security contact is tier-gated

A dedicated concierge analyst appears at Premium. The named senior concierge analyst sits at Elite, and Elite is by invitation rather than available to any partner who wants it.

The SOC only acts from Advanced tier up

At Essential, the SOC advises and the MSP executes containment itself. An MSP scoping the entry tier for cost is also scoping a service that won't isolate a host or disable an account without a manual step.

Compliance evidence sits above the entry tier

Framework support (HIPAA, PCI DSS, NIST CSF, CMMC) starts at Advanced, and the packaged CMMC Level 2 audit evidence lives at Premium, so regulated clients push the required tier up.

Coverage is organized by product line, not by surface

ThreatRespond and ThreatDefend split the offering by which stack the client keeps or replaces, a sound commercial model, but it makes a like-for-like surface count harder to verify than a platform organized around named surfaces from the outset.

How enhanced.io solves these gaps

IoT/OT as a core, correlated surface

Endpoint, network, cloud, identity and IoT/OT are correlated together from day one, with 400+ verified integrations, not a separate module.

A named Fractional Security Director in every plan

CISSP-level, included at every estate-level plan rather than gated to a premium tier or an invitation-only program.

One response standard across the board

Published SLAs of 30 minutes for Critical, 1 hour for High, 4 hours for Medium and 24 hours for Low apply from a 24x7x365 SOC, not phased in as an MSP moves up tiers.

Framework-aligned reporting included

Reporting across nine regulatory and certification frameworks plus CIS and MITRE ships as standard rather than packaged at a premium tier.

Full platform visibility, not white-label by default

Most engagements are not white-labelled. Your Fractional Security Director works openly alongside your team and can join client calls where you lead, and dashboards can still be branded for client delivery where that fits.

Competitor deep dives

Not all cybersecurity solutions are created equal. Our competitor deep dives compare enhanced.io to a selection of popular competitors.

enhanced.io vs

FAQ

Frequently asked questions

Is Vijilan a good fit for MSPs?

Vijilan's ThreatRespond and ThreatDefend flagships are a reasonable fit for MSPs who want a channel-exclusive, white-label 24/7 SOC across six domains with an included, index-free SIEM. For MSPs who want independently verifiable coverage across five specific surfaces, including IoT and OT, correlated from the outset, that's where enhanced.io comes in.

What's the difference between enhanced.io and Vijilan?

enhanced.io ingests independent telemetry across five specific surfaces, endpoint, network, cloud, identity and IoT/OT, and correlates them, with 400+ verified integrations. Vijilan covers six domains, endpoint, identity, network, cloud, application and data, through ThreatRespond or ThreatDefend, with IoT and OT available as a separate Managed IoT/OT add-on rather than part of the core flagship.

How long does it take to get started with enhanced.io?

Onboarding is typically 30 to 45 days, scoped to what's being onboarded. The MSP completes the intake forms and enhanced.io handles onboarding from there. The MSP supplying information promptly is the main driver of speed.