vs
Overview
enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.
Arctic Wolf runs a 100% channel go-to-market with a dedicated MSP partner programme of 2,200+ partners, so this is not a direct-sales conflict. Every account gets a named Concierge Security Team that conducts regular posture reviews and builds a Security Journey over time, and in early 2025 Arctic Wolf acquired BlackBerry's Cylance endpoint technology to extend native endpoint detection. The real difference for MSPs is margin structure and support model, not channel access.
Approach
Agent requirement
Integrations
Network detection
IoT/OT
Operational control
Response
Security leadership
Vendor-neutral Open XDR across the tools your clients already run
Works with your clients' existing EDR
400+ across all 5 surfaces
NDR built in
Core detection surface, correlated with the other 4
Full platform visibility. Your team investigates alongside the SOC
Automated response (SOAR) and vulnerability management included
Named Fractional Security Director per partner
Mid-market MDR with a Concierge Security Team model, sold through a 100% channel go-to-market
Uses its own endpoint technology (via the 2025 Cylance acquisition) alongside third-party EDR options
Broad but not independently counted at enhanced.io's scale. Coverage spans endpoint, network, cloud and identity
Included as part of the Concierge Security Team's multi-surface coverage
Not a standard covered surface
Concierge model: the Security Team advises and guides rather than handing over raw telemetry access by default
Guided, concierge-led response rather than fully autonomous SOAR. A breach warranty up to $3 million is available on qualifying bundles
Named Concierge Security Team per account, a genuine point of comparison to enhanced.io's model
Where
Arctic Wolf
falls short for MSPs
Pricing starts around $44,000 a year (third-party estimate), which puts it firmly in mid-market territory rather than SMB-friendly.
The Concierge Security Team model is built around advising and guiding your team, not full autonomous containment. MSPs wanting hands-off resolution may find it requires more participation than expected.
IoT/OT is not a standard covered surface.
Margin structure and account structure are built around Arctic Wolf's own channel programme, which is a different commercial model to a per-user or per-endpoint MSP-native structure.
It is a strong competitor on the named-contact model specifically, so the honest differentiator for MSPs is surface coverage and channel economics, not access to the channel itself.
How enhanced.io solves these gaps
Endpoint, network, cloud, identity and IoT/OT, correlated across all five surfaces as standard, with no separate acquisition needed to extend coverage.
Per-user or per-endpoint pricing structured for channel economics, without a mid-market-scale starting price.
A named Fractional Security Director works alongside your team with full platform visibility, rather than a concierge model built around advice and guidance.
400+ integrations mean your clients keep the tools they already run.
Channel-only from day one, with per-partner economics built around MSP margins rather than a programme layered on top of a broader commercial model.
Competitor deep dives
Not all cybersecurity solutions are created equal. Our competitor deep dives compare enhanced.io to a selection of popular competitors.
FAQ
Frequently asked questions
Is Arctic Wolf a good fit for MSPs?
Arctic Wolf runs a genuine 100% channel go-to-market with a dedicated MSP partner programme of 2,200+ partners, so it's a real option for MSPs comfortable with its Concierge Security Team model and mid-market pricing, which starts around $44,000 a year. For MSPs who need IoT/OT covered alongside endpoint, network, cloud and identity in one correlated platform at channel-friendly pricing, that fuller five-surface fit is where enhanced.io comes in.
What's the difference between enhanced.io and Arctic Wolf?
How long does it take to get started with enhanced.io?