Top 250 MSSP 2025
Your fractional security director. Backed by a 24/7 SOC.
Your fractional security director. Backed by a 24/7 SOC.
Stop worrying about in-house cybersecurity gaps. enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, pairing a named, CISSP-certified Fractional Security Director with a 24/7 SOC on top of your tech stack to secure everything, everywhere.
Stop worrying about in-house cybersecurity gaps. enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, pairing a named, CISSP-certified Fractional Security Director with a 24/7 SOC on top of your tech stack to secure everything, everywhere.
24/7 SOC
Monitoring & Response
24/7 SOC
Monitoring & Response
24/7 SOC
Monitoring & Response
Dedicated FSD
Dedicated FSD
Dedicated FSD
Your team
Your team
Your team
We give you the security expertise you need - without the headcount
A named person who knows your environment
Reports your clients can present to their board
SOC coverage running behind every client, every hour
CISSP-certified expertise on your side
CISSP-certified expertise on your side
Your Fractional Security Director is a named, CISSP-certified security leader who knows your environment and your clients. They review what the SOC finds, decide what needs your attention, lead the response when something is real, and turn the technical detail into reporting your clients' boards can read. One named person, accountable to you.
Your Fractional Security Director is a named, CISSP-certified security leader who knows your environment and your clients. They review what the SOC finds, decide what needs your attention, lead the response when something is real, and turn the technical detail into reporting your clients' boards can read. One named person, accountable to you.
To-do
To-do
To-do
Priority: HIGH
Priority: HIGH
Priority: HIGH
Lateral Movement Blocked
Lateral Movement Blocked
Lateral Movement Blocked
Assigned: C. Pillai
Assigned: C. Pillai
Assigned: C. Pillai
Due:15m
Due:15m
Due:15m
Priority: LOW (VMS)
Priority: LOW (VMS)
Priority: LOW (VMS)
Critical Patch Found
Critical Patch Found
Critical Patch Found
Assigned: R. Fernando
Assigned: R. Fernando
Assigned: R. Fernando
Due:24h
Due:24h
Due:24h
Priority: medium
Priority: medium
Priority: medium
Suspicious M365 Login
Suspicious M365 Login
Suspicious M365 Login
Assigned: M. Jayasinghe
Assigned: M. Jayasinghe
Assigned: M. Jayasinghe
Due:1h
Due:1h
Due:1h
Our service level commitments
Our service level commitments
Most providers describe their response in adjectives. Here are our numbers. The clock starts when our analyst confirms triage, and the target covers analysis and escalation.
Most providers describe their response in adjectives. Here are our numbers. The clock starts when our analyst confirms triage, and the target covers analysis and escalation.
| Severity | Initial Response Target |
|---|---|
| Critical | 30 minutes |
| High | 1 hour |
| Medium | 4 hours |
| Low | 24 hours |
Containment is delivered within the severity response itself, not as a separate metric. On a confirmed Critical case, the analyst investigates, contains pre-approved endpoints, and escalates, all inside the 30 minute response. You choose a response posture per client at onboarding: under Active Posture the SOC acts on confirmed threats without waiting for approval; under Measured or Cautious Posture the SOC escalates or seeks your approval first. Where an endpoint is not pre-approved, we escalate within the response target and carry out the quarantine action within 1 hour of your approval.
These commitments are contractual, not aspirational.
And the reporting that comes with them
You see the work, not just the outcomes. Every partner receives a weekly data pack each Friday covering cases, escalations, tuning actions and open items, and a monthly service report by the 5th of each month covering SOC activity by severity, SLA performance and threat trends. After any declared security incident, a full post-incident report lands within 5 business days of closure: timeline, root cause, indicators of compromise, containment actions taken and recommendations.
Your named Fractional Security Director: what they do and when
Fractional does not mean anonymous. Your FSD is a named individual who joins your client introductions, leads quarterly security reviews, owns escalation when an incident is live, and translates findings into language a board acts on. They work through and in partnership with your team; your clients know who their security director is from the first conversation.
When a partner's manufacturing client replaced its core network switches, our FSD designed the OT monitoring architecture around the change, specifying sensor placement across the data center and production sites so coverage was in place before the new topology went live.
During an enterprise partner's proof of concept, our FSD defined the containment authority model with the client's security team, documenting exactly which response actions run automatically and which wait for approval, before go-live.
And fractional does not mean less. It means a CISSP-certified security director scaled to the size of the engagement, backed by a full 24/7 SOC, at a fraction of the cost of an in-house hire. An in-house CISO is a six-figure salary and a single person covering a 24/7 problem. Your FSD brings the same seniority, backed by a SOC that never goes offline.
Containment is delivered within the severity response itself, not as a separate metric. On a confirmed Critical case, the analyst investigates, contains pre-approved endpoints, and escalates, all inside the 30 minute response. You choose a response posture per client at onboarding: under Active Posture the SOC acts on confirmed threats without waiting for approval; under Measured or Cautious Posture the SOC escalates or seeks your approval first. Where an endpoint is not pre-approved, we escalate within the response target and carry out the quarantine action within 1 hour of your approval.
These commitments are contractual, not aspirational.
And the reporting that comes with them
You see the work, not just the outcomes. Every partner receives a weekly data pack each Friday covering cases, escalations, tuning actions and open items, and a monthly service report by the 5th of each month covering SOC activity by severity, SLA performance and threat trends. After any declared security incident, a full post-incident report lands within 5 business days of closure: timeline, root cause, indicators of compromise, containment actions taken and recommendations.
Your named Fractional Security Director: what they do and when
Fractional does not mean anonymous. Your FSD is a named individual who joins your client introductions, leads quarterly security reviews, owns escalation when an incident is live, and translates findings into language a board acts on. They work through and in partnership with your team; your clients know who their security director is from the first conversation.
When a partner's manufacturing client replaced its core network switches, our FSD designed the OT monitoring architecture around the change, specifying sensor placement across the data center and production sites so coverage was in place before the new topology went live.
During an enterprise partner's proof of concept, our FSD defined the containment authority model with the client's security team, documenting exactly which response actions run automatically and which wait for approval, before go-live.
And fractional does not mean less. It means a CISSP-certified security director scaled to the size of the engagement, backed by a full 24/7 SOC, at a fraction of the cost of an in-house hire. An in-house CISO is a six-figure salary and a single person covering a 24/7 problem. Your FSD brings the same seniority, backed by a SOC that never goes offline.
Containment is delivered within the severity response itself, not as a separate metric. On a confirmed Critical case, the analyst investigates, contains pre-approved endpoints, and escalates, all inside the 30 minute response. You choose a response posture per client at onboarding: under Active Posture the SOC acts on confirmed threats without waiting for approval; under Measured or Cautious Posture the SOC escalates or seeks your approval first. Where an endpoint is not pre-approved, we escalate within the response target and carry out the quarantine action within 1 hour of your approval.
These commitments are contractual, not aspirational.
And the reporting that comes with them
You see the work, not just the outcomes. Every partner receives a weekly data pack each Friday covering cases, escalations, tuning actions and open items, and a monthly service report by the 5th of each month covering SOC activity by severity, SLA performance and threat trends. After any declared security incident, a full post-incident report lands within 5 business days of closure: timeline, root cause, indicators of compromise, containment actions taken and recommendations.
Your named Fractional Security Director: what they do and when
Fractional does not mean anonymous. Your FSD is a named individual who joins your client introductions, leads quarterly security reviews, owns escalation when an incident is live, and translates findings into language a board acts on. They work through and in partnership with your team; your clients know who their security director is from the first conversation.
When a partner's manufacturing client replaced its core network switches, our FSD designed the OT monitoring architecture around the change, specifying sensor placement across the data center and production sites so coverage was in place before the new topology went live.
During an enterprise partner's proof of concept, our FSD defined the containment authority model with the client's security team, documenting exactly which response actions run automatically and which wait for approval, before go-live.
And fractional does not mean less. It means a CISSP-certified security director scaled to the size of the engagement, backed by a full 24/7 SOC, at a fraction of the cost of an in-house hire. An in-house CISO is a six-figure salary and a single person covering a 24/7 problem. Your FSD brings the same seniority, backed by a SOC that never goes offline.
Containment is delivered within the severity response itself, not as a separate metric. On a confirmed Critical case, the analyst investigates, contains pre-approved endpoints, and escalates, all inside the 30 minute response. You choose a response posture per client at onboarding: under Active Posture the SOC acts on confirmed threats without waiting for approval; under Measured or Cautious Posture the SOC escalates or seeks your approval first. Where an endpoint is not pre-approved, we escalate within the response target and carry out the quarantine action within 1 hour of your approval.
These commitments are contractual, not aspirational.
And the reporting that comes with them
You see the work, not just the outcomes. Every partner receives a weekly data pack each Friday covering cases, escalations, tuning actions and open items, and a monthly service report by the 5th of each month covering SOC activity by severity, SLA performance and threat trends. After any declared security incident, a full post-incident report lands within 5 business days of closure: timeline, root cause, indicators of compromise, containment actions taken and recommendations.
Your named Fractional Security Director: what they do and when
Fractional does not mean anonymous. Your FSD is a named individual who joins your client introductions, leads quarterly security reviews, owns escalation when an incident is live, and translates findings into language a board acts on. They work through and in partnership with your team; your clients know who their security director is from the first conversation.
When a partner's manufacturing client replaced its core network switches, our FSD designed the OT monitoring architecture around the change, specifying sensor placement across the data center and production sites so coverage was in place before the new topology went live.
During an enterprise partner's proof of concept, our FSD defined the containment authority model with the client's security team, documenting exactly which response actions run automatically and which wait for approval, before go-live.
And fractional does not mean less. It means a CISSP-certified security director scaled to the size of the engagement, backed by a full 24/7 SOC, at a fraction of the cost of an in-house hire. An in-house CISO is a six-figure salary and a single person covering a 24/7 problem. Your FSD brings the same seniority, backed by a SOC that never goes offline.
HIPAA
NIST-CF
NIS 2
MITRE FRAMEWORK
ISO 27001
SOC 2
CIS
CMMC
DORA
PCI-DSS
GDPR
DFARS
CYBER ESSENTIALS
Compliance reporting your clients can trust
Compliance reporting your clients can trust
Get reports mapped to the regulations your clients care about - across industries and regions. We cover the following regulations and frameworks, and more:
Get reports mapped to the regulations your clients care about - across industries and regions. We cover the following regulations and frameworks, and more:
HIPAA, PCI-DSS, DFARS, CMMC (incl. CMMC 2.0)
GDPR, UK GDPR, NIS2, Cyber Essentials, Essential Eight
ISO 27001 & ISO 27002, SOC 2
NIST CSF, CIS Critical Security Controls, DORA
HIPAA, PCI-DSS, DFARS, CMMC (incl. CMMC 2.0)
GDPR, UK GDPR, NIS2, Cyber Essentials, Essential Eight
ISO 27001 & ISO 27002, SOC 2
NIST CSF, CIS Critical Security Controls, DORA
Rely on a hands-on, 24/7 SOC team
Rely on a hands-on, 24/7 SOC team
Our SOC runs 24/7 across all your client environments. When they find something, your Fractional Security Director decides what needs your attention. You hear about what matters.
Our SOC runs 24/7 across all your client environments. When they find something, your Fractional Security Director decides what needs your attention. You hear about what matters.
Fractional Security Director
Fractional Security Director
Fractional Security Director
Human-Led SOC
Human-Led SOC
Human-Led SOC
Automated Detection & Response
Automated Detection & Response
Automated Detection & Response
Blog
Must-have resources for MSPs
Must-have resources for MSPs
Cybersecurity
Why time to value matters more than time to onboard
SOCaaS
How MSPs can price SOC services without leaving money on the table
Compliance
NIS2 for MSPs: what your EU clients actually need from you now
Cybersecurity
The MSP profitability math behind SOCaaS (numbers that matter)
Cybersecurity
Why AI keeps getting enhanced.io wrong (and what that tells you about brand visibility)
Cybersecurity
The MSP manifesto: why channel-only security is the only safe bet
FAQ
Frequently asked questions
What is enhanced.io's response time for critical incidents?
30 minutes for Critical severity, measured from the point our analyst confirms triage, covering analysis and escalation. High severity carries a 1 hour target, Medium 4 hours, Low 24 hours. These are contractual commitments.
What is a Fractional Security Director?
How does the FSD compare to hiring an in-house CISO?
Who decides when an endpoint gets isolated?
How quickly is a post-incident report delivered?
The fastest way to offer security your clients won't outgrow
See how it all fits together in 30 minutes with Hannah, our co-founder
Book a call and we'll walk you through how enhanced.io works, from how we think about the problem to how the platform solves it.
You'll be talking to a co-founder, not a sales rep.
See how it all fits together in 30 minutes with Hannah, our co-founder
Book a call and we'll walk you through how enhanced.io works, from how we think about the problem to how the platform solves it.
You'll be talking to a co-founder, not a sales rep.
See how it all fits together in 30 minutes with Hannah, our co-founder
Book a call and we'll walk you through how enhanced.io works, from how we think about the problem to how the platform solves it.
You'll be talking to a co-founder, not a sales rep.
See how it all fits together in 30 minutes with Hannah, our co-founder
Book a call and we'll walk you through how enhanced.io works, from how we think about the problem to how the platform solves it.
You'll be talking to a co-founder, not a sales rep.