vs

Overview

enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.

Barracuda Managed XDR runs a 24/7/365 global SOC with a follow-the-sun model and 40+ integrations spanning endpoint, email, network, cloud and identity. The fully managed service is powered by SentinelOne for endpoint security, with a monitoring-only option for MSPs who want to keep their existing EDR. Barracuda XDR does include a 24/7 SOC, but it is built around Barracuda's own stack, with no named security resource assigned per MSP partner.

Approach

Agent requirement

Integrations

Network detection

IoT/OT

Operational control

Response

Security leadership

Vendor-neutral Open XDR across the tools your clients already run

Works with your clients' existing EDR

400+ across all 5 surfaces

NDR built in

Core detection surface, correlated with the other 4

Full platform visibility. Your team investigates alongside the SOC

Automated response (SOAR) and vulnerability management included

Named Fractional Security Director per partner

MSP-channel managed XDR built primarily around Barracuda's own product stack

Fully managed tier uses SentinelOne as the endpoint agent. A monitoring-only mode exists for MSPs keeping their own EDR

40+ integrations spanning endpoint, email, network, cloud and identity (Barracuda's own count)

Included via firewall and network device integrations (Cisco, Palo Alto, SonicWALL and others). No independent NDR sensor

Not identified in Barracuda's public materials

Multi-tenant dashboard with self-service reporting. Security logs are retained 12 months but not available for customer download, which limits forensic independence

Automated containment via API blocking on supported firewalls, plus SentinelOne-driven endpoint rollback. Malware resolution reduced from 3-4 weeks to under an hour, per vendor claim, not independently validated

Multi-tiered SOC (Level 1 triage, Level 2+ investigation) reachable through one phone number. No named individual assigned per MSP partner

Where

Barracuda

falls short for MSPs

SentinelOne agent requirement

SentinelOne agent requirement

The fully managed model runs on SentinelOne as the endpoint agent. Across a mixed client estate, full coverage means adopting Barracuda's chosen EDR rather than keeping what clients already run.

No log download option

No log download option

Security logs are retained for 12 months but are not available for customer download, which is a real limitation for MSPs who want forensic independence or an easy path to switch providers later.

Firewall-dependent network detection

Firewall-dependent network detection

Network detection depends on firewall and network device integrations rather than an independent NDR sensor.

IoT/OT gap

IoT/OT gap

IoT/OT is not identified as a covered surface in Barracuda's public materials.

No named contact

No named contact

There is no named security resource assigned per MSP partner. Access to the SOC is through a shared phone line and a tiered analyst structure, not one person who knows your book of clients.

How enhanced.io solves these gaps

Works with existing EDR

Works with existing EDR

Works with the EDR your clients already run. No requirement to standardise on a single vendor's endpoint agent to get full coverage.

Full telemetry access

Full telemetry access

Full telemetry access and platform visibility for your team, not a 12-month log retention window with no download option.

NDR built in

NDR built in

NDR is built into the platform as an independent detection surface, not dependent on firewall integrations alone.

IoT/OT coverage

IoT/OT coverage

IoT/OT is a core, correlated detection surface across all five surfaces.

Named security contact

Named security contact

A named Fractional Security Director owns your account and knows your clients, rather than a shared analyst pool reached through one phone number.

FAQ

Frequently asked questions

Is Barracuda Managed XDR a good fit for MSPs?

Barracuda Managed XDR works well for MSPs already invested in the Barracuda stack, or comfortable adopting SentinelOne as the endpoint agent for full coverage. Its 24/7 SOC and 40+ integrations are real strengths, though security logs aren't available for customer download. For MSPs who want to keep the EDR their clients already run and get a fuller, five-surface view with full telemetry access, that's where enhanced.io comes in.

What's the difference between enhanced.io and Barracuda Managed XDR?

How long does it take to get started with enhanced.io?