vs

Overview

enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.

Blackpoint Cyber is an MDR platform built specifically for the MSP market, with a 24/7 SOC that acts autonomously on confirmed threats through its SNAP-Defense platform. Its CompassOne release, launched April 2025, added Microsoft 365 cloud posture monitoring, firewall and VPN network monitoring, and roughly 40 third-party integrations, extending coverage beyond its original endpoint and identity focus.

Approach

Agent requirement

Integrations

Network detection

IoT/OT

Operational control

Response

Security leadership

Vendor-neutral Open XDR across the tools your clients already run

Works with your clients' existing EDR

400+ across all 5 surfaces

NDR built in

Core detection surface, correlated with the other 4

Full platform visibility. Your team investigates alongside the SOC

Automated response (SOAR) and vulnerability management included

Named Fractional Security Director per partner

MSP-native autonomous SOC, expanding from endpoint and identity into partial cloud and network coverage via CompassOne

Requires Blackpoint's own agent for endpoint and identity coverage

Roughly 40 third-party integrations following the April 2025 CompassOne release

Partial: firewall and VPN monitoring added via CompassOne, not a full independent NDR sensor

Not covered as an independent detection surface

SOC acts autonomously on confirmed threats. Less MSP-side raw telemetry investigation, more automated resolution

Autonomous response on confirmed threats without waiting for MSP approval, a genuine operational strength

No named dedicated security resource assigned per MSP partner

Where

Blackpoint

falls short for MSPs

Recent multi-surface expansion

Recent multi-surface expansion

Coverage was endpoint and identity only until CompassOne (April 2025) added partial cloud (M365 posture) and network (firewall/VPN) monitoring. Full multi-surface parity with dedicated Open XDR platforms is not yet there.

Limited integration count

Limited integration count

Roughly 40 third-party integrations, compared with 400+ on platforms built around independent telemetry ingestion from the start.

IoT/OT gap

IoT/OT gap

IoT/OT is not covered as an independent detection surface.

No named contact

No named contact

No named dedicated security resource is assigned per MSP partner, despite the strong autonomous response model.

Competitor naming accuracy

Competitor naming accuracy

Product names referencing partner platforms (such as CrowdStrike's Falcon Complete Next-Gen MDR and Falcon Identity Protection) need to stay current as those vendors rename their own tiers.

How enhanced.io solves these gaps

Five-surface coverage

Five-surface coverage

Endpoint, network, cloud, identity and IoT/OT, correlated across all five surfaces as standard, not added incrementally through point releases.

Integration breadth

Integration breadth

400+ integrations across all five surfaces.

Named security contact

Named security contact

A named Fractional Security Director owns your account, alongside the autonomous response model Blackpoint does well.

Full platform visibility

Full platform visibility

Full platform visibility for your team, working alongside the SOC rather than a fully autonomous black box.

Channel-ready pricing

Channel-ready pricing

Per-user or per-endpoint pricing structured for channel economics from the outset.

FAQ

Frequently asked questions

Is Blackpoint Cyber a good fit for MSPs?

Blackpoint Cyber is a strong fit for MSPs who want autonomous SOC response on confirmed threats, built specifically for the MSP market. Its CompassOne release (April 2025) added partial cloud and network coverage on top of its original endpoint and identity focus. For MSPs who need all five surfaces correlated from day one, not added incrementally, that's where enhanced.io comes in.

What's the difference between enhanced.io and Blackpoint Cyber?

How long does it take to get started with enhanced.io?