vs
Overview
enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.
ConnectWise SIEM provides network and endpoint monitoring integrated with ConnectWise PSA and RMM. Its June 2025 Asio platform update added real automated response actions, including endpoint isolation and account disablement, closing part of the gap with dedicated MDR providers. It remains a SIEM product rather than a full MDR or SOC-as-a-Service: there is no 24/7 SOC managing threats end to end, and per-user pricing has increased substantially in recent years.
Approach
Agent requirement
Integrations
Network detection
IoT/OT
Operational control
Response
Security leadership
Vendor-neutral Open XDR across the tools your clients already run
Works with your clients' existing EDR
400+ across all 5 surfaces
NDR built in
Core detection surface, correlated with the other 4
Full platform visibility. Your team investigates alongside the SOC
Automated response (SOAR) and vulnerability management included
Named Fractional Security Director per partner
SIEM and monitoring tool integrated into the ConnectWise PSA/RMM ecosystem
Works within the ConnectWise ecosystem. Not built to replace a client's existing EDR on its own
Deep within ConnectWise's own PSA, RMM and Asio platform. Limited outside that ecosystem
Included as a core monitoring capability
Not a covered surface
Dashboard and alerting within the ConnectWise console, familiar to MSPs already on the platform
The June 2025 Asio update added automated response actions (endpoint isolation, account disablement). There is still no 24/7 SOC managing threats end to end
No named security contact confirmed. Monitoring and alerting workflow rather than a staffed SOC relationship
Where
Connectwise
falls short for MSPs
It is a SIEM product, not a dedicated SOC-as-a-Service. Threats are monitored and, since June 2025, partially actioned automatically, but there is no 24/7 SOC managing the full incident lifecycle.
Coverage is strongest inside the ConnectWise PSA/RMM ecosystem and comparatively thin for MSPs on other tooling.
IoT/OT is not a covered surface.
Per-user pricing has increased substantially in recent years, which changes the cost calculation for MSPs who adopted it when it was cheaper.
There is no named security contact. It is a monitoring and alerting workflow rather than a staffed relationship.
How enhanced.io solves these gaps
A dedicated 24/7 SOC manages the full incident lifecycle, not just monitoring and partial automated response.
Endpoint, network, cloud, identity and IoT/OT, correlated across all five surfaces, independent of any single PSA/RMM ecosystem.
400+ integrations mean your clients keep the tools they already run, whatever PSA or RMM stack you use.
Per-user or per-endpoint pricing structured for channel economics from the outset.
A named Fractional Security Director owns your account and works directly with your team.
Competitor deep dives
Not all cybersecurity solutions are created equal. Our competitor deep dives compare enhanced.io to a selection of popular competitors.
FAQ
Frequently asked questions
Is ConnectWise SIEM a good fit for MSPs?
ConnectWise SIEM is a solid fit for MSPs already deep in the ConnectWise PSA and RMM ecosystem who need basic network and endpoint monitoring. Its June 2025 Asio update added real automated response actions, but it remains a SIEM product, not a full 24/7 SOC. For MSPs who need a dedicated SOC managing the full incident lifecycle across every surface, not just SIEM-level monitoring inside one ecosystem, that's where enhanced.io comes in.
What's the difference between enhanced.io and ConnectWise SIEM?
How long does it take to get started with enhanced.io?