vs

Overview

enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT. Every partner gets a named Fractional Security Director who works openly with your team and joins client calls where you lead.

Kaseya MDR, formerly RocketCyber, is sold as part of the Kaseya IT Complete platform and delivers strongest value for MSPs already running Kaseya's PSA and RMM tools. Coverage spans endpoints, Microsoft 365 and Entra ID, and firewalls for lateral-movement detection, operated through a SOC 2 and HIPAA-certified managed SOC. For MSPs on a different stack, or who want a security vendor independent of their tooling vendor, that is the gap enhanced.io fills.

Approach

Agent requirement

Integrations

Network detection

IoT/OT

Operational control

Response

Security leadership

Vendor-neutral Open XDR across the tools your clients already run

Works with your clients' existing EDR

400+ across all 5 surfaces

NDR built in

Core detection surface, correlated with the other 4

Full platform visibility. Your team investigates alongside the SOC

Automated response (SOAR) and vulnerability management included

Named Fractional Security Director per partner

MDR bundled into the Kaseya IT Complete platform, strongest for MSPs already on Kaseya PSA/RMM

Works through Kaseya's own agent and RMM stack (Datto EDR or equivalent within the Kaseya ecosystem)

Endpoint (Windows, macOS, Linux), Microsoft 365 and Entra ID, and firewalls for lateral-movement detection. No separate cloud workload or IoT/OT coverage confirmed

Firewall-based lateral-movement detection rather than an independent NDR sensor

Not confirmed as a covered surface

Delivered through the Kaseya IT Complete console, native to that ecosystem

AI-driven correlation and triage, with analysts investigating and taking containment action

SOC-staffed, no named individual per-partner contact confirmed

Where

Kaseya MDR

falls short for MSPs

Ecosystem lock-in

Ecosystem lock-in

Strongest value requires being on the Kaseya ecosystem already. MSPs on a different PSA/RMM stack get materially less benefit.

Unpublished pricing

Unpublished pricing

Pricing is not officially published. Kaseya 365 Pro, the tier that bundles MDR/SOC, is reported by partners at roughly $4.99 per endpoint per month with a 50-endpoint minimum, which is partner-reported rather than an official list price.

Limited surface coverage

Limited surface coverage

Coverage is endpoint, Microsoft 365/Entra ID and firewall lateral-movement detection. No confirmed independent cloud workload or IoT/OT surface.

Vendor dependence

Vendor dependence

Vendor dependence: product direction, pricing and roadmap are set by Kaseya, which matters if your security operations need to move independently of your RMM choice.

No named contact

No named contact

No named individual security contact confirmed per MSP partner.

How enhanced.io solves these gaps

Vendor independence

Vendor independence

Vendor-independent. Works alongside whatever PSA, RMM or EDR you already run, with no ecosystem lock-in.

Integration breadth

Integration breadth

400+ integrations across endpoint, network, cloud, identity and IoT/OT, well beyond the three surfaces Kaseya MDR confirms.

Transparent pricing

Transparent pricing

Per-user or per-endpoint pricing, structured for channel economics and published transparently rather than partner-estimated.

Native multi-tenant console

Native multi-tenant console

Native multi-tenant console purpose-built for MSP delivery, independent of any single RMM vendor's platform.

Named security contact

Named security contact

A named Fractional Security Director owns your account, independent of which PSA or RMM stack you run.

FAQ

Frequently asked questions

Is Kaseya MDR a good fit for MSPs?

Kaseya MDR delivers the most value for MSPs already running Kaseya's PSA and RMM tools, since the SOC operates inside that same ecosystem. For MSPs on a different stack, the integration advantage disappears, and vendor-independent coverage across all five surfaces, whatever PSA or RMM they run, is the fuller fit. That's where enhanced.io comes in.

What's the difference between enhanced.io and Kaseya MDR?

How long does it take to get started with enhanced.io?