The person who hired you is gone. Start over.

Your client’s CEO retired. The new one starts next month. 

They don’t know you. They don’t know what you’ve done. They’re going to review every vendor relationship in their first 90 days. If you wait for them to find you, you’re already behind. 

The scenario:

A new decision maker has arrived at your client organisation. You need to re-establish the relationship before a vendor review begins. 

The prompt:

You’re creating a new-stakeholder engagement plan.

Context: [paste the client relationship history and what you know about the new stakeholder]

Build an engagement plan:

  • Week 1: Send a brief introduction email (who you are, what you do for them, offer to meet)

  • Week 2: Prepare a one-page value summary of the past 12 months (results, not activities)

  • Week 3: Schedule a 30-minute introductory meeting with a clear agenda

  • Meeting agenda: listen first (their priorities), then show alignment (how you support those priorities)

  • Post-meeting: send a summary with 3 recommendations tailored to their stated priorities

Goal: be the vendor they decide to keep, not the one they inherited and replaced.