Day one. Your new hire is already behind.
The scenario:
A new engineer's first week sets the tone for the next year.
With no runbook, they spend it interrupting senior staff and guessing at your standards. With one, they are useful by Friday. Most MSPs never write it down because the knowledge lives in people's heads. Get it out of their heads.
The prompt:
You are building a first-week technical onboarding runbook for a new engineer at a managed service provider.
Works in any AI tool.
Context:
Their role: [junior, senior, specialism]
Our core tools: [list]
Where our documentation lives: [location]
Build:
A day-by-day plan, Monday to Friday
Account and access setup
The core tools they must learn and the docs they should read
A small supervised task for day 3
A check-in structure with their lead
Assume they are competent but new to our way of working.