CLOSING OFFBOARDING GAPS

A missed account during offboarding is an open door. And it’s one of the easiest compliance findings to avoid.

Onboarding gets all the attention. Offboarding gets a checklist someone half-remembers. That’s how orphaned accounts, lingering access, and audit failures happen.

The scenario:

You need a standardized offboarding checklist that works across clients and doesn’t rely on memory.

The prompt:

You’re creating a universal offboarding SOP.

Build a checklist that covers:

– Identity: M365, Google Workspace, VPN, SSO apps

– Devices: Laptop retrieval, MDM wipe, MFA token removal

– Access: Shared drives, service accounts, third-party SaaS

– Handover: Email forwarding, file ownership transfer

– Evidence: Audit log export and sign-off documentation

Format as a checklist with owner assignments and SLA timeframes.