How MSPs are winning with enhanced.io
How SuperSecure scaled a security practice into new markets without building its own SOC
The MSSP needed to grow fast across sectors, client sizes and geographies. Building the capability at that pace was not an option.
In short: SuperSecure, an MSSP within the Supernet Technologies telecom group, needed to scale a security practice quickly to meet demand from business and government clients. With enhanced.io, it launched a turnkey SOC with flexible service tiers, won work across different sectors and client sizes, and expanded into new markets without building or staffing its own SOC.
Demand for security services was rising fast across SuperSecure’s market, from businesses and from government, and the national policy environment was pushing organizations to act. The opportunity was there. The constraint was how quickly SuperSecure could stand up a credible security practice to meet it.
Building that capability in-house at the pace the market was moving was not realistic. It would mean platform investment, integration and a security team, none of which scale up overnight. SuperSecure had evaluated other providers and could not find one that offered a complete operation it could take to market quickly and flex across very different client sizes and budgets.
Why did SuperSecure choose enhanced.io?
enhanced.io gave SuperSecure a turnkey SOC it could take to market straight away, rather than a platform to assemble. Centralized visibility, vulnerability management and analyst support came as one operation, so SuperSecure could launch fast and grow into demand instead of waiting on a build.
Flexible service tiers were the part that fit the market. SuperSecure serves clients of very different sizes and budgets, so it needed to package security at more than one level. The tiered model let it offer a right-sized service to a small business and to a government department from the same operation, with full reporting and compliance alignment across both.
Because the SOC and the analysts come with the partnership, SuperSecure could expand across sectors and geographies without standing up a new team each time. The capacity to take on more clients came from enhanced.io, not from SuperSecure’s headcount.
enhanced.io
Your Team
Your Clients
Multiple endpoint and EDR tools across the client base, kept in place and ingested by enhanced.io for cross-surface correlation
enhanced.io network detection and response across client environments
Microsoft 365, Azure, AWS and Google Workspace telemetry monitored for account takeover, mailbox rule abuse and data access anomalies
Identity monitoring across the client’s identity provider and directory, covering sign-in activity, account takeover, credential and MFA abuse, and privilege misuse
Centralized vulnerability scanning, prioritization and reporting across the client base
enhanced.io 24/7 SOC with flexible service tiers, full reporting and compliance alignment. Analyst support and named Fractional Security Director for client conversations.
What results has SuperSecure achieved with enhanced.io?
Scaled across sectors and geographies
SuperSecure expanded into new sectors and regions without building a new capability for each. The SOC scaled with the client base, so growth was a matter of selling, not staffing.
Right-sized services for every client size
Flexible tiers let SuperSecure serve a small business and a government client from the same operation, each at a level that fit its budget and needs, with consistent reporting across both.
Fast time to market
Because the SOC was turnkey, SuperSecure launched services quickly and grew into rising demand rather than waiting on a build it could not complete in time.
Growth without a proportional headcount increase
The analysts and the platform came with the partnership, so SuperSecure added clients without adding a security team for each new sector or region it entered.
Reporting that builds client trust
Clear, consistent reporting across every tier gave clients visibility they valued and gave SuperSecure a way to differentiate, which mattered in a market where buyers were new to security and choosing who to trust.
Jamal Nasir
CEO, Supersecure
What would SuperSecure say to other MSSPs facing the same problem?
SuperSecure’s experience is that the limit on growth is rarely demand. It is how fast you can deliver a credible service. Building the capability yourself caps how quickly you can say yes to new clients.
A turnkey SOC with flexible tiers removes that cap. You scale into new sectors, sizes and regions by selling, not by hiring, and you can right-size the service to whoever is in front of you.
Related content
Frequently asked questions
Questions we get asked
How can an MSSP scale a security practice quickly?
By partnering with a turnkey SOC provider rather than building the capability. A build is gated by platform integration and hiring analysts, which cannot scale overnight. A SOCaaS partner supplies the SOC, the analysts and the reporting, so the MSSP grows by selling into demand rather than by staffing up for each new client or market.
How can an MSSP serve very different client sizes from one operation?
Can an MSSP expand into new sectors and regions without building a new team each time?
How does a SOCaaS partner shorten time to market for security services?
How does the named Fractional Security Director support a growing MSSP?
Does enhanced.io sell directly to an MSSP’s clients?
