TL;DR
Vijilan is a genuine channel-only white-label SOC for MSPs, operating since 2014, and it does not sell direct. For MSPs whose priority is delivering a 24/7 SOC entirely under their own brand, it is a strong choice.
IoT and OT are not presented as covered surfaces in Vijilan's public material. Clients with building systems, industrial equipment or unmanaged devices sit outside what is described.
The named security resource is tier-gated. A named concierge analyst appears at Premium and above. Below that you get a customer success contact, not a security director.
Compliance evidence packs also sit at the Premium tier.
enhanced.io is the strongest alternative. Five surfaces including IoT and OT with correlation across all of them, and a named CISSP-level Fractional Security Director included in every estate-level plan rather than gated behind a tier.
Cyflare is the strongest secondary option if bringing your own tools across a mixed EDR estate is the specific requirement.
What Vijilan does well
Vijilan has been channel-exclusive since 2014 and the model is real. They do not sell direct, and inbound end-customer enquiries get routed to partners. For an MSP who has been burned by a vendor calling their client, that structural commitment matters, and it is the same commitment we make.
The white-label delivery is thorough. Portal, dashboards, executive reports and alert emails all carry the partner's brand at every tier, not as an upgrade. Their SOC also takes containment action directly rather than handing work back, disabling accounts, isolating hosts and blocking addresses.
The vendor-agnostic path is a real strength. Their ThreatRespond flagship works with whatever EDR your clients already run, so there is no rip and replace, and SIEM is included at every tier on an index-free architecture that keeps log economics predictable. Pricing is per user or per endpoint, unpublished and set through the partner portal, with volume discounts applied automatically. That is a sound channel model and we run a similar one.
Where it stops
Three boundaries matter for MSPs comparing options.
IoT and OT are not presented as covered surfaces. Vijilan's public material describes coverage across endpoint, identity, SaaS, cloud, network and log domains. Building management systems, industrial controllers, medical devices, cameras, door controllers and the rest of the unmanaged estate are not described. This is the gap MSPs find late, usually when a client in manufacturing, healthcare or property asks what is watching the plant floor or the building systems. No agent runs on those devices, so endpoint-led coverage never reaches them.
The named security resource is tier-gated. A named concierge analyst appears at the Premium tier and above. Below that, the named contact is a customer success manager, which is a commercial relationship rather than a security one. If you want a security director working with your team on posture and prioritization, you pay for a higher tier to get one.
Compliance evidence packs sit at Premium too. Framework support is described at the lower tiers, but the packaged audit evidence for CMMC Level 2 and SOC 2 is a Premium feature. For MSPs whose clients are in regulated sectors, that changes the economics of the entry tier.
Where enhanced.io goes further
enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT.
Five surfaces, not four. IoT and OT are ingested as independent telemetry alongside endpoint, network, cloud and identity, and correlated across all five. A compromised camera talking to a domain controller is one incident, not two unrelated events in different tools.
The named Fractional Security Director is CISSP-level and included in every estate-level plan. Not a tier, not an upgrade, not a customer success manager.
Framework-aligned reporting across nine regulatory and certification frameworks plus CIS and MITRE, included rather than packaged at a premium tier.
Named rather than white-label by default. Your Fractional Security Director works openly alongside your team and will join client calls. Most partners find a named CISSP-level director strengthens the client relationship rather than diluting it. Dashboards can still be branded for client delivery.
Channel-only, like Vijilan. We never sell direct and never contract with your client.
Alternatives at a glance
enhanced.io. Best overall alternative: five surfaces including IoT and OT, with a named Fractional Security Director included in every plan.
Cyflare. Best for MSPs whose priority is one SOC across a mixed EDR estate with no tooling change.
Huntress. Best for MSPs whose clients need endpoint and identity only, at a transparent per-unit price.
Blackpoint Cyber. Best for MSPs prioritizing speed from detection to containment on endpoint and identity.
Kaseya MDR. Best for MSPs already inside the Kaseya PSA and RMM stack who want bundle economics.
Todyl. Best for MSPs who want network and endpoint in one platform at a predictable per-user price.
Arctic Wolf. Best for mid-market operations, if the direct sales model is acceptable to you.
1. Cyflare
Cyflare runs managed SOC and ITDR for MSPs and resellers, correlating endpoint, identity, email, network and cloud telemetry rather than endpoint alone. Delivery is white-label by default, and the company holds CMMC Level 2 certification itself, with reporting mapped to NIST CSF, CMMC, HIPAA and PCI DSS.
Strengths. Cross-surface correlation beyond endpoint. White-label delivery with 40 percent plus typical partner margins. Own CMMC Level 2 certification supports client evidence packs.
Weaknesses. IoT and OT are not presented as a covered surface. No named individual security director is described, delivery is white-label rather than named.
Best for. MSPs whose priority is one SOC across a mixed EDR estate with no tooling change, and who want white-label delivery rather than a named specialist.
Price: Contact Per-partner pricing, not published. Typical partner margins cited at 40 percent plus. Verify directly with Cyflare.
Visit cyflare.com
2. Huntress
Huntress delivers endpoint and identity MDR for Microsoft 365 and Active Directory, with a SOC that investigates and confirms threats before escalating to the MSP, which keeps alert volume down.
Strengths. Transparent per-unit pricing. Confirmed-threat alerting reduces noise. Strong MSP community and support model. No annual contract at entry level.
Weaknesses. Network, cloud and IoT/OT are not covered as independent detection surfaces. No named dedicated security resource per MSP partner.
Best for. MSPs with SMB clients on Windows and Microsoft 365 who want confirmed-threat alerting at a transparent price, and whose clients do not yet need network or cloud detection.
Price: $$ Approximately $8.99 per endpoint per month, approximately $4.80 per identity per month for ITDR. Transparent per-unit. Verify directly with Huntress.
Visit huntress.com
For MSPs who want an MDR partner with strong SOC access and prefer to choose their own tooling for other surfaces, Blackpoint is a solid option.
3. Blackpoint Cyber
Blackpoint Cyber is an MSP-native MDR built around SNAP-Defense, a patented live network map for lateral movement detection, with a SOC that acts autonomously on confirmed threats without waiting for MSP approval. CompassOne adds asset inventory and posture rating.
Strengths. Genuine 24/7 SOC with autonomous threat response. Purpose-built for MSP multi-tenant delivery. Strong reputation for responsive support.
Weaknesses. Coverage stops at endpoint and identity. No named dedicated security resource per MSP partner works with your team over time.
Best for. MSPs prioritizing speed from detection to containment on endpoint and identity, whose clients are primarily Windows and Microsoft 365 environments.
Price: $$ Approximately $8 to $15 per endpoint per month, third-party and partner-reported. Volume discounts for 50 plus endpoints with a 1-year commitment. Not officially published. Verify directly with Blackpoint Cyber.
Visit blackpointcyber.com
4. Kaseya MDR
Kaseya MDR is sold primarily as part of the Kaseya 365 bundle, combining RMM, patch management, antivirus, EDR, MDR, ransomware rollback and endpoint backup into one per-endpoint subscription, tying security events into the wider Kaseya operations stack.
Strengths. Bundle economics if you already run Kaseya VSA or Datto RMM. Endpoint and Microsoft 365 coverage in the core MDR offer. Supports mixed EDR environments.
Weaknesses. Security is packaged inside an RMM bundle rather than delivered as a dedicated SOC service. No named security director. Network, cloud and IoT/OT are not part of the core coverage.
Best for. MSPs already inside the Kaseya PSA and RMM stack who want security bundled into existing per-endpoint economics rather than priced separately.
Price: $$ Kaseya 365 bundle from approximately $3.99 per endpoint per month including MDR. Express tier from approximately $1.75 to $2.20 per endpoint per month excludes MDR. Verify directly with Kaseya.
Visit kaseya.com
5. Todyl
Todyl combines SASE networking, endpoint security and SIEM in one platform built for MSP multi-tenancy, giving partners network and endpoint coverage in a single subscription rather than separate tools.
Strengths. Network and endpoint combined in one platform with SASE, SIEM, EDR and MXDR. Built for MSP multi-tenant management. Predictable three-tier packaging.
Weaknesses. Managed SOC depth is newer and less established than dedicated SOC providers. No IoT/OT coverage. No named dedicated security director per MSP partner.
Best for. MSPs who want network and endpoint coverage in one platform at a predictable per-user price and do not yet need a full SOC operation or a named security resource.
Price: $$ Approximately $8 to $12 per user per month depending on tier. Verify directly with Todyl.
Visit todyl.com
6. Arctic Wolf
Arctic Wolf runs a mid-market SOC platform with a named Concierge Security Team model, covering endpoint, network, cloud and identity, and a growing MSP partner program alongside its direct enterprise business.
Strengths. Coverage spans endpoint, network, cloud and identity. Named Concierge Security Team per account. Strong compliance and audit reporting.
Weaknesses. Sells direct to end clients alongside its MSP channel, a structural channel conflict risk. No IoT/OT coverage. Pricing and packaging are primarily designed for direct enterprise buyers.
Best for. MSPs who need multi-surface coverage and a named security resource, whose clients sit at mid-market scale, and who have weighed the channel conflict of a vendor that also sells direct.
Price: $$$ Custom quote. Direct AWS Marketplace MDR Basic listed from approximately $44,000 per year for up to 100 users. MSP pricing through the partner program. Verify directly with Arctic Wolf.
Visit arcticwolf.com
Comparison Table
| Feature | enhanced.io | Vijilan | Cyflare | Huntress |
|---|---|---|---|---|
| Endpoint detection | Yes | Yes | Yes | Yes |
| Identity and ITDR | Yes | Yes | Yes | Yes |
| Network monitoring | Yes | Yes | Yes | No |
| Cloud and SaaS | Yes | Yes | Yes | Partial |
| IoT and OT | Yes | Not stated | Not stated | No |
| Cross-surface correlation | Yes | Partial | Partial | No |
| Named security director | Included | Premium tier | No | No |
| Framework reporting | Included | Premium tier | Yes | Partial |
| Works with existing EDR | Yes | Yes | Yes | N/A |
| Channel-only, never direct | Yes | Yes | Yes | Yes |
| White-label | Optional | Every tier | Yes | Partial |
| Indicative price | Contact | Contact | Contact | $$ |
What is the best Vijilan alternative?
enhanced.io. The two models share the thing that matters most to an MSP, which is a channel-only vendor who will never call your client. Where they diverge is surface breadth and who you get.
Vijilan covers the IT estate and covers it well. enhanced.io covers the IT estate and the devices nobody can put an agent on, and correlates across all of it. If your clients run building systems, industrial equipment, medical devices or any meaningful unmanaged estate, that is the difference between seeing an incident and finding out afterwards.
The second difference is the security director. Ours is CISSP-level, named, and included in every estate-level plan. Theirs arrives at the Premium tier. If you are choosing on entry-tier price, compare what each entry tier actually contains before you compare the number.
If white-label delivery under your own brand is the single non-negotiable, Vijilan is built for exactly that and we are honest about being a named model. Choose on which one your clients need.
FAQ:
Does Vijilan sell direct to my clients?
No. Vijilan states it is channel-exclusive and routes inbound end-customer enquiries to partners. enhanced.io operates the same way. Neither of us contracts with your client.
Does Vijilan cover IoT and OT devices?
IoT and OT are not presented as covered surfaces in Vijilan's public MSP or pricing material. If your clients have building management systems, industrial equipment or a large unmanaged device estate, ask them directly what is covered before you commit.
What is the difference between a named concierge analyst and a Fractional Security Director?
Tier and role. Vijilan's named concierge analyst appears at the Premium tier and above. The enhanced.io Fractional Security Director is CISSP-level, named openly to you and your client, and included in every estate-level plan.
Do I have to replace my clients' EDR to move to enhanced.io?
No. We integrate with the EDR or MDR your clients already run rather than replacing it, and add network, cloud, identity and IoT/OT telemetry alongside it.
How long does onboarding take?
Scoped to the estate, typically 30 to 45 days. The main driver is how quickly your team returns the onboarding information. Agents deploy through your own tooling.
Can I try enhanced.io before committing?
Yes. The NFR programme is a free 90-day deployment scoped around your client base, with no long-term contract required.
