Table of Contents
The problem
Alternatives at a glance
Alternative 1: enhanced.io
Alternative 2: Huntress
Alternative 3: Blackpoint Cyber
Alternative 4: Arctic Wolf
Alternative 5: Sophos MDR
Alternative 6: CrowdStrike Falcon Complete MDR
Alternative 7: ConnectWise SIEM
Todyl Alternatives: Feature Comparison
What's the best Todyl alternative?
FAQ
TL;DR
• Heimdal has a broad product suite covering endpoint, DNS, email, patch management and privileged access. The individual products have genuine capability and the bundling approach suits MSPs who want to consolidate tooling under one vendor.
• Heimdal SOC-as-a-Service is a newer offering. MSPs who need the depth of response and threat investigation that an established dedicated SOC provides will find it less mature by comparison.
• Heimdal has a stronger foothold in European markets than in North America. For MSPs operating primarily in the US or Canada, that geographic weighting is a practical consideration for support, SOC coverage and channel alignment.
• There is no named security director per MSP partner. Findings surface through the platform without a dedicated person working with your team on prioritisation and posture.
• enhanced.io is the strongest alternative. It provides deeper, dedicated SOC operations across endpoint, network, cloud, identity and IoT/OT, assigns a named Fractional Security Director to each MSP partner and has a strong North American channel presence built for MSP delivery.
The problem
Heimdal has built a broad product portfolio covering endpoint security, DNS filtering, email protection, privileged access management and patch management. The appeal for MSPs is consolidation: one vendor relationship, one billing conversation and a product suite that covers multiple security layers without requiring integrations across separate vendors. For MSPs who value that simplicity, the Heimdal bundle has genuine appeal.
The SOC-as-a-Service offering is where the limitations become visible. Heimdal expanded into managed SOC operations more recently than its product capabilities, and the depth of investigation, autonomous response and threat hunting that specialist MDR providers have built over years is not yet matched. An MSP relying on Heimdal SOC for active threat response is relying on a newer operation compared to providers whose entire business model is built around running a dedicated SOC.
The geographic factor is worth naming directly. Heimdal is a Danish company with its strongest presence in European markets. Its SOC operations, channel support and partner community reflect that. For MSPs operating primarily in North America, or with clients who require US-based SOC operations for compliance or data residency reasons, that is a practical constraint that goes beyond marketing positioning.
MSPs reading this page are typically asking whether Heimdal SOC provides sufficient depth for their clients, whether the North American channel support is adequate for their practice or whether there is a provider that combines the product breadth Heimdal offers with more established SOC operations and a named security resource per partner. enhanced.io answers the SOC depth and named resource question directly. The six alternatives below address specific scenarios for MSPs with existing Heimdal product dependencies or narrower requirements.
Alternatives at a glance
• enhanced.io (best overall alternative: deeper dedicated SOC operations across endpoint, network, cloud, identity and IoT/OT, with a named Fractional Security Director per partner and strong North American channel presence)
• Huntress (best for MSPs who need proven endpoint and identity MDR with stronger North American channel support and transparent per-unit pricing)
• Blackpoint Cyber (best for MSPs who need a 24/7 SOC with autonomous threat response from a more established operation than Heimdal SOC)
• Todyl (best for MSPs who need network and endpoint in one MSP-native platform as a Heimdal network coverage alternative)
• Sophos MDR (best for MSPs already on Sophos endpoints who want an established MDR service with proven SOC depth)
• Arctic Wolf (best for mid-market SOC operations with named security team and multi-surface coverage, if the direct sales model is acceptable)
• Guardz (best for MSPs with very small clients who need basic email and endpoint security at minimal cost)
Alternative 1: enhanced.io
Best overall Heimdal alternative for MSPs: deeper dedicated SOC operations, a named security director per partner and strong North American channel presence
What it is
enhanced.io is a SOC-as-a-Service built exclusively for the MSP channel. It runs on an Open XDR platform and ingests independent telemetry from endpoint, network, cloud, identity and IoT/OT as separate data sources, correlating threats across all five surfaces in a single platform. Every MSP partner gets a named Fractional Security Director (FSD). The FSD works directly with the MSP to translate SOC findings into prioritised actions. The MSP acts. End clients never interact with the enhanced.io team.
Why it stands out against Heimdal
• Heimdal SOC-as-a-Service is a newer offering. enhanced.io is a dedicated SOC-as-a-Service whose entire business model is built around running a 24/7 SOC with human analysts who investigate and respond to threats. That depth of operational history and focus is the difference between a product feature and a specialist service.
• Heimdal has a stronger European presence than North American MSP channel presence. enhanced.io is built for the North American MSP channel with support, partner community and commercial terms that reflect how MSPs operate in that market.
• enhanced.io covers endpoint, network, cloud, identity and IoT/OT as independent telemetry sources with cross-surface correlation. Heimdal covers endpoint, DNS and email well. The surfaces beyond those are not where Heimdal operates as a specialist SOC provider.
• enhanced.io assigns a named Fractional Security Director to each MSP partner who works with the team to translate SOC findings into prioritised actions and build security posture over time. Heimdal SOC does not offer an equivalent named security resource per MSP partner.
• enhanced.io connects with 400+ integrations and works across mixed client stacks. It does not require an existing Heimdal product footprint to deliver full value.
Strengths
• Endpoint, network, cloud, identity and IoT/OT covered in one platform
• Independent telemetry from each surface with cross-surface threat correlation
• 400+ integrations with the tools MSPs already use
• Named Fractional Security Director per MSP partner
• Channel-only model. No risk of the vendor competing with your clients.
Who it suits
MSPs who need deeper SOC operations than Heimdal currently provides, particularly those operating in North America who need a provider with strong channel presence and support in that market. Strong fit for MSPs whose clients have infrastructure beyond endpoint and DNS, or who need a named security resource working alongside their team rather than a newer SOC offering.
Price: Contact for MSP pricing Per-user and per-endpoint options. Structured for channel economics. Pricing verified from public sources, early 2026. Verify directly with enhanced.io.
Alternative 2: Huntress
Best for MSPs who need proven endpoint and identity MDR with stronger North American channel support and transparent per-unit pricing
Huntress is an MDR platform built for the SMB-focused MSP, with a strong North American channel presence that is the direct inverse of Heimdal. Its SOC investigates and confirms threats before alerting MSPs, its ITDR covers Microsoft 365 and Active Directory and its transparent per-unit pricing makes it easy to model for a client portfolio. For MSPs evaluating Heimdal who specifically need proven endpoint and identity MDR with better North American channel support, Huntress delivers on both fronts. The limitation compared to enhanced.io is surface coverage: Huntress covers endpoint and identity only. For clients who need network, cloud or IoT/OT detection, enhanced.io covers all five surfaces with a dedicated SOC and named security director.
Strengths
• Strong North American MSP channel presence and community
• Proven endpoint and identity MDR with established SOC operations
• Confirmed threat alerts. SOC investigates before escalating.
• Transparent per-unit pricing with no minimum commitment
• Channel-only. No direct sales risk.
Weaknesses
• Network, cloud and IoT/OT are not covered as independent detection surfaces
• Open XDR is built outward from the endpoint, not a multi-surface ingest architecture
• No named dedicated security resource per MSP partner
Best for
MSPs with SMB clients on Windows and Microsoft 365 who need proven endpoint and identity MDR with strong North American channel support and transparent per-unit pricing.
Price: $$ ~$8.99/endpoint/month. ~$4.80/identity/month for ITDR. Transparent per-unit. Verify directly with Huntress.
Visit huntress.com
Alternative 3: Blackpoint Cyber
Best for MSPs who need a 24/7 SOC with autonomous threat response from a more established operation than Heimdal SOC
Blackpoint Cyber is an MDR built specifically for the MSP market with a 24/7 SOC that has more operational history than Heimdal's newer SOC-as-a-Service. Its SNAP-Defense platform acts autonomously on confirmed threats without waiting for MSP approval and its North American channel presence is strong. For MSPs evaluating Heimdal who specifically need proven autonomous SOC response rather than a newer SOC offering, Blackpoint provides that for endpoint and identity at an accessible per-endpoint price. Where it falls short of enhanced.io is surface coverage and the named security resource: Blackpoint covers endpoint and identity only and does not assign a dedicated person to work with the MSP team.
Strengths
• More established SOC operations than Heimdal SOC-as-a-Service
• Strong North American MSP channel presence
• 24/7 SOC with autonomous threat response
• Patented live network map for lateral movement detection
• Channel-only commercial model with month-to-month option at entry level
Weaknesses
• Endpoint and identity focused. Network, cloud and IoT/OT are not covered as independent detection sources.
• No named dedicated security resource per MSP partner
• Limited third-party tool correlation outside its own stack
Best for
MSPs who need autonomous SOC response from a more established operation than Heimdal SOC, with strong North American channel support and no dependency on an existing product footprint.
Price: $$ ~$8-10/endpoint/month. Volume discounts at 50+ endpoints. Verify directly with Blackpoint Cyber.
Visit blackpointcyber.com
Alternative 4: Todyl
Best for MSPs who need network and endpoint in one MSP-native platform as a Heimdal network coverage alternative
Todyl combines SASE networking with endpoint security and SIEM in one MSP-native platform. For MSPs who use Heimdal for endpoint and DNS and want to add network monitoring and endpoint MDR in a single subscription, Todyl provides those surfaces together at a predictable per-user price. Its North American MSP channel presence is stronger than Heimdal's. The gap compared to enhanced.io is SOC depth, IoT/OT coverage and the absence of a named security director. Todyl is a platform-first model rather than a dedicated SOC-as-a-Service.
Strengths
• Network and endpoint coverage in one MSP-native platform
• Stronger North American MSP channel presence than Heimdal
• Built for MSP multi-tenant management
• Three-tier predictable packaging: Essentials, Advanced, Complete
Weaknesses
• Managed SOC depth is newer and less established than dedicated SOC providers
• No IoT/OT coverage
• No named dedicated security director per MSP partner
Best for
MSPs who want to add network and endpoint coverage in one MSP-native platform as an alternative to Heimdal network and endpoint tooling, and whose clients do not yet require dedicated SOC operations or IoT/OT detection.
Price: $$$ ~$8-12/user/month depending on tier. Verify directly with Todyl.
Visit todyl.com
Alternative 5: Sophos MDR
Best for MSPs already on Sophos endpoints who want an established MDR service with proven SOC depth
Sophos MDR covers endpoint, network and email with an established managed detection and response service that has more operational history than Heimdal SOC. For MSPs who use Heimdal for endpoint and email protection and want to consolidate into a single MDR service with proven SOC depth, Sophos MDR is worth evaluating if clients are already on Sophos endpoints. It delivers more established SOC operations than Heimdal for the surfaces it covers. The limitations compared to enhanced.io are IoT/OT coverage, the absence of a named security director per partner, the $2,000/month minimum on MSP Elevate and channel conflict risk in certain markets.
Strengths
• Established MDR with more operational SOC history than Heimdal
• Coverage spans endpoint, network and email
• MSP Flex billing model gives flexible per-client pricing
• Strong fit if already running Sophos on client endpoints
Weaknesses
• Best value if already on Sophos. Weaker as a standalone MDR choice.
• No named security director per MSP partner
• MSP Elevate requires $2,000/month minimum
• Sells direct in some markets. Channel conflict risk in certain regions.
Best for
MSPs whose clients are already on Sophos endpoints and who want to consolidate into an established MDR service with more proven SOC operations than Heimdal provides.
Price: $$-$$$ Custom via MSP Flex. MSP Elevate min $2,000/month. Verify directly with Sophos.
Visit sophos.com
Alternative 6: Arctic Wolf
Best for mid-market SOC operations with named security team and multi-surface coverage, if the direct sales model is acceptable
Arctic Wolf provides active SOC operations across endpoint, network, cloud and identity with a named Concierge Security Team per account and more established SOC depth than Heimdal. For MSPs who need the named security resource that Heimdal does not offer and whose clients sit at mid-market scale, Arctic Wolf is worth evaluating at a higher price point. The channel conflict caveat applies: Arctic Wolf sells direct to end clients alongside its MSP partner program. enhanced.io delivers the same named security resource model, broader surface coverage including IoT/OT and fully channel-only terms without that risk.
Strengths
• Deeper SOC operations than Heimdal SOC-as-a-Service
• Coverage spans endpoint, network, cloud and identity
• Named Concierge Security Team per account
• Strong compliance and audit reporting
Weaknesses
• Sells direct to end clients alongside its MSP channel. This is a structural channel conflict risk.
• Pricing and packaging primarily designed for direct enterprise buyers
• Not natively built around MSP multi-tenant operations
• No IoT/OT coverage
Best for
MSPs who need multi-surface SOC depth and a named security resource as a step up from Heimdal, and who have carefully evaluated the channel conflict implications of a vendor that also sells direct.
Price: $$$$ Custom quote. AWS Marketplace MDR Basic from $44,000/year (direct, up to 100 users). MSP pricing via partner program. Verify directly with Arctic Wolf.
Visit arcticwolf.com
Alternative 7: Guardz
Best for MSPs with very small clients who need basic email and endpoint security at minimal cost
Guardz covers email, endpoint, identity and web for small businesses through the MSP channel. For MSPs who use Heimdal's lower tiers to provide basic email and endpoint protection to very small clients and are looking for a more accessible price point, Guardz is the most cost-effective alternative at approximately $5/user/month. It does not provide SOC depth, network monitoring or IoT/OT coverage, and it is not suitable for clients with compliance requirements. For those clients, enhanced.io is the right conversation. Guardz is the right tool when cost and simplicity for the smallest accounts is the priority.
Strengths
• Low price point with no minimums on entry tier
• Covers email, endpoint, identity and web in one service
• Simple onboarding and MSP management interface
• SentinelOne EDR bundled in Ultimate tier
Weaknesses
• No network, cloud or IoT/OT coverage
• Not suitable for clients with compliance or regulatory requirements
• MDR capability is basic compared to dedicated SOC providers
Best for
MSPs with very small clients who need basic email and endpoint coverage at minimal cost and for whom compliance is not a current driver.
Price: $ Pro from ~$5/user/month. Ultimate tier (includes SentinelOne EDR and 24/7 MDR) priced on request. Verify directly with Guardz.
Visit guardz.com
Heimdal Alternatives:
Feature Comparison
| enhanced.io | Huntress | Blackpoint | Todyl | Sophos MDR | Arctic Wolf | Guardz | |
|---|---|---|---|---|---|---|---|
| Endpoint detection | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Identity / ITDR | Yes | Yes | Yes | No | Yes | Yes | Yes |
| Network monitoring | Yes | No | No | Yes | Yes | Yes | No |
| Cloud security | Yes | No | No | Yes | Yes | Yes | No |
| IoT / OT coverage | Yes | No | No | No | No | No | No |
| Cross-surface correlation | Yes | No | No | No | No | Partial | No |
| Named security director | Yes (FSD) | No | No | No | No | Yes (CST) | No |
| Channel-only, no direct sales | Yes | Yes | Yes | Yes | Partial | No | Yes |
| 24/7 SOC | Yes | No | Yes | No | Yes | Yes | No |
| Multi-tenant MSP | Yes | Yes | Yes | Yes | Yes | Partial | Yes |
| Indicative price | Contact | $$ | $$ | $$ | $$-$$$ | $$$ | $ |
What's the best Heimdal alternative?
enhanced.io is the strongest Heimdal alternative for MSPs who need deeper SOC operations and a named security resource per partner. Heimdal's product suite has genuine value for endpoint, DNS and email coverage. The gap is in SOC depth: Heimdal SOC-as-a-Service is newer and less operationally established than specialist providers, and there is no named person assigned to work with the MSP team. enhanced.io fills both gaps with a dedicated 24/7 SOC covering endpoint, network, cloud, identity and IoT/OT, a named Fractional Security Director per partner and strong North American channel presence.
For MSPs who specifically need proven endpoint and identity MDR with stronger North American channel support, Huntress is the strongest secondary option. It matches Heimdal's approachable pricing model, has transparent per-unit costs and is one of the most established endpoint and identity MDR providers in the North American MSP market. Blackpoint Cyber adds autonomous SOC response for MSPs who need the SOC to act rather than alert.
Most MSPs evaluating Heimdal alternatives are asking one of two questions. The first is whether Heimdal SOC provides enough depth for what their clients actually face. The second is whether a primarily European vendor with a newer SOC offering is the right long-term security operations partner for a North American MSP practice. enhanced.io answers both questions directly, with a channel-first model built for MSP delivery and SOC operations that have been the core of the business from day one.
Book an advisory call with enhanced.io to see how a channel-first security operation works.
FAQ:
Why do MSPs look for Heimdal alternatives?
MSPs look for Heimdal alternatives for three reasons. The first is SOC depth: Heimdal SOC-as-a-Service is a newer offering and does not yet match the operational depth of specialist dedicated MDR providers. The second is geographic fit: Heimdal has a stronger European presence than North American MSP channel presence, which affects support, partner community and commercial terms for North American practices. The third is the absence of a named security resource per MSP partner to help translate SOC findings into prioritised actions.
What does Heimdal not cover for MSPs?
Which Heimdal alternative has stronger North American MSP channel support?
What is the best Heimdal alternative for MSPs who need deeper SOC operations than Heimdal provides?
How does enhanced.io compare to Heimdal SOC for MSP security operations?
Does enhanced.io compete with MSPs by selling direct to their clients?
