Table of Contents
Problem Introduction
Alternatives at a Glance
Alternative 1: enhanced.io
Alternative 2: Huntress
Alternative 3: Blackpoint Cyber
Alternative 4: Todyl
Alternative 5: Arctic Wolf
Alternative 6: Sophos MDR
Alternative 7: Guardz
ConnectWise SIEM Alternatives: Feature Comparison
What's the best ConnectWise SIEM alternative?
FAQ
Summary
TL;DR for MSP Security Operations Leads
ConnectWise SIEM integrates cleanly with ConnectWise PSA and RMM. Outside that ecosystem, its case weakens significantly.
It is a SIEM, not a SOC-as-a-Service. It monitors and alerts. It does not actively respond to threats, and detection depth lags behind dedicated MDR providers.
Pricing has increased substantially in recent years. MSPs re-evaluating value for money are finding the numbers harder to justify.
enhanced.io is the strongest alternative. It replaces monitoring with active SOC operations across endpoint, network, cloud, identity and IoT/OT, assigns a named Fractional Security Director per MSP partner and integrates with 400+ tools regardless of PSA or RMM vendor.
Huntress and Blackpoint Cyber are strong secondary options for MSPs whose clients need active endpoint and identity MDR at an accessible price, without the ConnectWise ecosystem dependency.
Problem Introduction
ConnectWise SIEM has a natural appeal for MSPs already running ConnectWise tooling. The integration with ConnectWise PSA and RMM keeps the operational workflow in one ecosystem, the community threat intelligence model gives access to shared data across the ConnectWise network and for MSPs who need basic monitoring without adding a new vendor relationship, it is the path of least friction.
The problem is that monitoring and active security operations are not the same thing. ConnectWise SIEM watches and alerts. It does not have a 24/7 SOC that investigates confirmed threats, acts autonomously on lateral movement or assigns a named security resource to work with your team. When something happens, the alert lands with your MSP team to triage and respond. That is a fundamentally different operating model from a dedicated MDR or SOC-as-a-Service.
Detection depth is the second issue. ConnectWise SIEM is not built to the same standard as platforms whose entire purpose is threat detection. Purpose-built MDR providers consistently outperform it on the quality and speed of detection. MSPs who have run both side by side tend to notice the difference in the alerts they do and do not receive.
Pricing compounds both problems. ConnectWise SIEM has increased its per-user costs substantially over recent years. MSPs who are re-examining what they are paying relative to what they are getting are increasingly finding the comparison unflattering. If your clients need active SOC operations rather than monitoring, or if the pricing no longer reflects the value, here are 7 alternatives built for what your clients actually need.
Alternatives at a Glance
enhanced.io (best overall alternative: active SOC operations across endpoint, network, cloud, identity and IoT/OT, with a named Fractional Security Director and no PSA or RMM vendor dependency)
Huntress (best for MSPs who need active endpoint and identity MDR at a transparent price, independent of their PSA or RMM stack)
Blackpoint Cyber (best for MSPs who need a 24/7 SOC with autonomous threat response for endpoint and identity)
Todyl (best for MSPs who want network and endpoint in one platform at a predictable per-user price)
Arctic Wolf (best for mid-market SOC operations with multi-surface coverage, if the direct sales model is acceptable)
Sophos MDR (best for MSPs already running Sophos on client endpoints who want active MDR without replacing existing tooling)
Guardz (best for MSPs with very small clients who need basic security coverage at minimal cost)
Alternative 1: enhanced.io
Best overall ConnectWise SIEM alternative for MSPs: active SOC operations across five surfaces, with a named security director and no vendor stack dependency
What it is
enhanced.io is a SOC-as-a-Service built exclusively for the MSP channel. It runs on an Open XDR platform and ingests independent telemetry from endpoint, network, cloud, identity and IoT/OT as separate data sources, correlating threats across all five surfaces in a single platform. Every MSP partner gets a named Fractional Security Director (FSD). The FSD works directly with the MSP to translate SOC findings into prioritised actions. The MSP acts. End clients never interact with the enhanced.io team.
Why it stands out against ConnectWise SIEM
ConnectWise SIEM monitors and alerts. enhanced.io runs a dedicated 24/7 SOC that investigates threats across endpoint, network, cloud, identity and IoT/OT, acts on confirmed threats and correlates activity across all five surfaces. That is not a monitoring layer. It is active security operations.
ConnectWise SIEM ties your security operations to the ConnectWise ecosystem. enhanced.io connects with 400+ integrations and works across any PSA or RMM stack. Switching RMM vendor does not disrupt your security operations.
enhanced.io assigns a named Fractional Security Director to each MSP partner who works with your team to translate SOC findings into a prioritised action plan. ConnectWise SIEM has no equivalent. Alerts land with your team to interpret and act on alone.
ConnectWise SIEM pricing has increased substantially and is reviewed as expensive relative to what it delivers. enhanced.io is structured for channel economics with per-user and per-endpoint options built around MSP margin models.
enhanced.io is channel-only. No direct sales to end clients, ever.
Strengths
Endpoint, network, cloud, identity and IoT/OT covered in one platform
Independent telemetry from each surface with cross-surface threat correlation
400+ integrations with the tools MSPs already use
Named Fractional Security Director per MSP partner
Channel-only model. No risk of the vendor competing with your clients.
Who it suits
MSPs who need active SOC operations rather than monitoring and alerting alone, whose clients have infrastructure that extends beyond endpoint and Microsoft 365, or who are re-evaluating ConnectWise SIEM pricing and want stronger security operations for their investment. Strong fit for MSPs with compliance-pressured clients or clients with network, cloud and IoT/OT infrastructure that currently sits outside their detection scope.
Price: Contact for MSP pricing Per-user and per-endpoint options. Structured for channel economics. Pricing verified from public sources, early 2026. Verify directly with enhanced.io.
Alternative 2: Huntress
Best for MSPs who need active endpoint and identity MDR at a transparent price, independent of their PSA or RMM stack
Huntress is an active MDR platform built specifically for the SMB-focused MSP. Its SOC investigates and confirms threats before alerting MSPs, which is a meaningful step up from the monitoring-only model of ConnectWise SIEM. It covers endpoint detection and ITDR across Microsoft 365 and Active Directory, works across any PSA or RMM stack and has no minimum monthly commitment. For MSPs whose clients primarily need endpoint and identity coverage and who want to move from monitoring to active MDR without switching to a full SOC-as-a-Service, Huntress is the most accessible step. For clients who need network, cloud or IoT/OT covered alongside endpoint, enhanced.io covers those surfaces where Huntress does not.
Strengths
Active MDR. SOC investigates and confirms threats before escalating to the MSP.
Endpoint detection and ITDR for Microsoft 365 and Active Directory
Works across any PSA or RMM stack, not tied to ConnectWise
Transparent per-unit pricing with no minimum commitment
No annual contract required at entry level
Weaknesses
Network, cloud and IoT/OT are not covered as independent detection surfaces
Open XDR is built outward from the endpoint, not a multi-surface ingest architecture
No named dedicated security resource per MSP partner
Best for
MSPs with SMB clients on Windows and Microsoft 365 who want to move from SIEM monitoring to active endpoint and identity MDR, and whose clients do not yet require network or cloud detection.
Price: $$ ~$8.99/endpoint/month. ~$4.80/identity/month for ITDR. Transparent per-unit. Verify directly with Huntress.
Visit huntress.com
Alternative 3: Blackpoint Cyber
Best for MSPs who need a 24/7 SOC with autonomous threat response for endpoint and identity
Blackpoint Cyber provides active MDR with a 24/7 SOC that acts autonomously on confirmed threats without waiting for MSP approval. For MSPs moving off ConnectWise SIEM who want to replace monitoring with genuine SOC response capability, Blackpoint is a strong option for endpoint and identity at an accessible per-endpoint price. It works independently of any PSA or RMM vendor, so there is no ecosystem dependency to carry across. Where it falls short of enhanced.io is surface coverage: Blackpoint does not monitor network, cloud or IoT/OT as independent detection sources, and there is no named security resource per MSP partner.
Strengths
Active MDR with 24/7 SOC and autonomous threat response
Works independently of any PSA or RMM vendor
Patented live network map for lateral movement detection
Purpose-built for MSPs with a channel-only commercial model
Month-to-month option with no annual lock-in at entry level
Weaknesses
Endpoint and identity focused. Network, cloud and IoT/OT are not covered as independent detection sources.
No named dedicated security resource per MSP partner
Limited third-party tool correlation outside its own stack
Best for
MSPs who want to replace SIEM monitoring with active SOC response capability for endpoint and identity, without introducing a PSA or RMM vendor dependency.
Price: $$ ~$8-10/endpoint/month. Volume discounts at 50+ endpoints. Verify directly with Blackpoint Cyber.
Visit blackpointcyber.com
Alternative 4: Todyl
Best for MSPs who want network and endpoint in one platform at a predictable per-user price
Todyl combines SASE networking with endpoint security and a managed SIEM in one platform built for MSP multi-tenancy. For MSPs who value ConnectWise SIEM specifically for its network monitoring and want to keep that surface covered while adding endpoint MDR, Todyl provides both in one subscription at a predictable per-user price. The gap compared to enhanced.io is SOC depth, IoT/OT coverage and the absence of a named security director. Todyl's MXDR capability is newer and it operates more as a platform than as a dedicated SOC-as-a-Service.
Strengths
Network and endpoint coverage combined in one platform with SASE, SIEM, EDR and MXDR
Built for MSP multi-tenant management
Three-tier predictable packaging: Essentials, Advanced, Complete
Not tied to any PSA or RMM vendor ecosystem
Weaknesses
Managed SOC depth is newer and less established than dedicated SOC providers
No IoT/OT coverage
No named dedicated security director per MSP partner
Best for
MSPs who want to keep network monitoring and add endpoint MDR in one vendor relationship at a predictable price, and whose clients do not yet require dedicated SOC operations or IoT/OT detection.
Price: $$ ~$8-12/user/month depending on tier. Verify directly with Todyl.
Visit todyl.com
Alternative 5: Arctic Wolf
Best for mid-market SOC operations with multi-surface coverage, if the direct sales model is acceptable
Arctic Wolf is a security operations company with a capable SOC platform, coverage across endpoint, network, cloud and identity and a named Concierge Security Team model. It represents a significant step up from ConnectWise SIEM in terms of active SOC operations and surface breadth. For MSPs whose clients sit at mid-market scale and need a named security resource alongside their SOC, Arctic Wolf is worth evaluating. The important caveat is channel conflict: Arctic Wolf sells direct to end clients alongside its MSP partner program. enhanced.io delivers the same named security resource model and broader surface coverage, without that risk.
Strengths
Active SOC operations across endpoint, network, cloud and identity
Named Concierge Security Team per account
Strong compliance and audit reporting
Growing MSP partner program with volume-based pricing tiers
Weaknesses
Sells direct to end clients alongside its MSP channel. This is a structural channel conflict risk.
Pricing and packaging primarily designed for direct enterprise buyers
Not natively built around MSP multi-tenant operations
No IoT/OT coverage
Best for
MSPs who need multi-surface SOC operations and a named security resource, and whose clients sit at mid-market scale, and who have carefully evaluated the channel conflict implications of a vendor that also sells direct.
Price: $$$ Custom quote. AWS Marketplace MDR Basic from $44,000/year (direct, up to 100 users). MSP pricing via partner program. Verify directly with Arctic Wolf.
Visit arcticwolf.com
Alternative 6: Sophos MDR
Best for MSPs already running Sophos on client endpoints who want active MDR without replacing existing tooling
Sophos MDR is a managed detection and response service that covers endpoint, network and email. It provides active SOC operations rather than the monitoring-only model of ConnectWise SIEM. For MSPs whose clients are already on Sophos endpoints, it adds an active SOC layer without requiring a stack replacement. For MSPs on mixed stacks or who need IoT/OT covered, enhanced.io is the stronger option. Sophos MDR also carries a $2,000/month minimum on MSP Elevate and sells direct in certain markets, both of which are worth factoring in.
Strengths
Active MDR with SOC operations, not monitoring only
Coverage spans endpoint, network and email
MSP Flex billing model gives flexible per-client pricing
Strong fit if already running Sophos on client endpoints
Weaknesses
Best value if already on Sophos. Weaker as a standalone MDR choice.
No named security director per MSP partner
MSP Elevate requires $2,000/month minimum
Sells direct in some markets. Channel conflict risk in certain regions.
Best for
MSPs whose clients are already running Sophos products and who want active MDR to replace SIEM-only monitoring, without replacing existing endpoint tooling.
Price: $$-$$$ Custom via MSP Flex. MSP Elevate min $2,000/month. Verify directly with Sophos.
Visit sophos.com
Alternative 7: Guardz
Best for MSPs with very small clients who need basic security coverage at minimal cost
Guardz covers email, endpoint, identity and web for small businesses through the MSP channel. At approximately $5/user/month for the Pro tier, it is the most accessible option in this comparison for MSPs whose smallest clients need basic coverage that ConnectWise SIEM does not provide on endpoint and email. It is important to be direct about its scope: Guardz does not cover network, cloud or IoT/OT and is not suitable for clients with compliance requirements. For those clients, enhanced.io is the right conversation. Guardz is the right tool when the priority is cost and simplicity for very small accounts.
Strengths
Low price point with no minimums on entry tier
Covers email, endpoint, identity and web in one service
Simple onboarding and MSP management interface
SentinelOne EDR bundled in Ultimate tier
Weaknesses
No network, cloud or IoT/OT coverage
Not suitable for clients with compliance or regulatory requirements
MDR capability is basic compared to dedicated SOC providers
Best for
MSPs with very small clients who need basic endpoint and email security coverage at minimal cost and for whom compliance is not a current driver.
Price: $-$$ Custom pricing. Pro tier from 50+ users. Volume-based. Verify directly with Guardz.
Visit guardz.com
ConnectWise SIEM Alternatives: Feature Comparison
| enhanced.io | Blackpoint | Arctic Wolf | Todyl | Guardz | CrowdStrike | ConnectWise | |
|---|---|---|---|---|---|---|---|
| Endpoint detection | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Identity / ITDR | Yes | Yes | Yes | No | Yes | Yes | No |
| Network monitoring | Yes | No | Yes | Yes | No | No | Yes |
| Cloud security | Yes | No | Yes | Yes | No | No | No |
| IoT / OT coverage | Yes | No | No | No | No | No | No |
| Cross-surface correlation | Yes | No | Partial | No | No | No | No |
| Named security director | Yes (FSD) | No | Yes (CST) | No | No | No | No |
| Channel-only, no direct sales | Yes | Yes | No | Yes | Yes | No | Yes |
| 24/7 SOC | Yes | Yes | Yes | No | No | Yes | Co-managed |
| Multi-tenant MSP | Yes | Yes | Partial | Yes | Yes | No | Yes |
| Indicative price | Contact | $$ | $$$ | $$ | $ | $$$$ | $$$ |
What's the best ConnectWise SIEM alternative?
What's the best ConnectWise SIEM alternative for MSPs?
enhanced.io is the strongest ConnectWise SIEM alternative for MSPs. The step from SIEM monitoring to a dedicated SOC-as-a-Service is not a small one, and enhanced.io makes it without introducing a new vendor stack dependency. It covers endpoint, network, cloud, identity and IoT/OT through a 24/7 SOC that actively investigates and responds to threats, connects with 400+ integrations across any PSA or RMM stack and assigns a named Fractional Security Director to each MSP partner who works with the team to translate SOC findings into prioritised actions.
For MSPs who need active endpoint and identity MDR at an accessible price without a full SOC operation, Huntress and Blackpoint Cyber are strong secondary options. Both work independently of the ConnectWise ecosystem, provide active threat response rather than monitoring and are priced accessibly for SMB-heavy portfolios. Todyl adds network coverage alongside endpoint if you need to maintain that surface in the transition.
The question for most MSPs evaluating ConnectWise SIEM is not whether the integration convenience is real. It is. The question is whether monitoring is enough for what your clients actually face, and whether the pricing still reflects the value. For MSPs where the answer to either is no, enhanced.io is where the conversation starts.
Book an advisory call with enhanced.io to see how a channel-first security operation works.
FAQ:
Why do MSPs look for ConnectWise SIEM alternatives?
MSPs look for ConnectWise SIEM alternatives for two main reasons: capability and pricing. ConnectWise SIEM monitors and alerts but does not provide active threat response, and its detection depth lags behind dedicated MDR providers. Its per-user pricing has increased substantially in recent years, which prompts MSPs to re-examine whether the integration convenience justifies the cost compared to purpose-built SOC-as-a-Service providers.
What does ConnectWise SIEM not cover for MSPs?
Which ConnectWise SIEM alternative gives MSPs active SOC operations rather than monitoring?
Is there a ConnectWise SIEM alternative that works with non-ConnectWise PSA and RMM tools?
How does enhanced.io compare to ConnectWise SIEM for MSP security operations?
Does enhanced.io compete with MSPs by selling direct to their clients?
