Co-Managed SOC With enhanced.io, SentinelOne, and Microsoft Defender

Co-Managed SOC With enhanced.io, SentinelOne, and Microsoft Defender

When the market shifted

When the market shifted

Yes, enhanced.io works alongside SentinelOne and Microsoft Defender. You keep your EDR licenses, your agents, and your tenant structure. enhanced.io sits above them as the intelligence layer: an Open XDR platform and a 24/7 SOC that ingests, correlates, and acts on telemetry from both, plus your network, cloud, identity, and IoT/OT sources. enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations and a named Fractional Security Director for every partner.

Why Co-Managed SOC Is the Model MSPs Are Moving Toward

Most MSPs have already made a good EDR decision. SentinelOne and Defender are strong products, and the investment in licensing, deployment, and tuning is real. The problem is not the tools. It is that EDR covers one surface, and the alerts it raises land in a queue your team has to watch around the clock.

Client expectations have moved past that. They now expect 24/7 detection and response, compliance evidence, and coverage across identity, cloud, and network as well as endpoints. Staffing that in-house means overnight shifts, senior security hires, and a cost base most MSPs cannot carry.

Co-managed SOC resolves this without forcing a choice. You keep tool ownership, agent control, and the client relationship. enhanced.io provides the SOC behind it: round-the-clock monitoring, correlation across every surface, human analysts who investigate and respond, and a named Fractional Security Director who turns SOC output into decisions your team and your clients can act on.

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How enhanced.io Works With SentinelOne

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enhanced.io connects to SentinelOne through its API and ingests detections, threat data, and endpoint telemetry into the Open XDR platform. Nothing about your SentinelOne deployment changes. Your agents stay in place, your policies stay yours, and your team keeps full console access.

What changes is what happens to the signal. SentinelOne detections stop being a standalone alert stream and become one input among many. A detection on an endpoint is correlated with identity activity, network behavior, cloud events, and email signals from the same environment. An alert that looks routine on its own gets escalated when the SOC sees it as part of a wider pattern, and an alert that looks alarming gets closed quickly when the surrounding telemetry shows it is benign.

When a confirmed threat needs action, SOC analysts respond through the response posture you set at onboarding: containment on pre-approved endpoints, or escalation to your team for approval. You decide who holds the authority to isolate a machine, and the SOC operates within that.

How enhanced.io Works With Microsoft Defender and Microsoft 365

For MSPs running Defender across multi-tenant Microsoft 365 environments, enhanced.io ingests Defender for Endpoint detections alongside the identity and email signals from the same tenants: sign-in anomalies, privilege changes, mailbox rules, and OAuth grants. Multi-tenancy is native to the platform, so each client environment stays separate, with its own reporting and its own response posture.

This is where correlation earns its keep. The highest-impact attacks in Microsoft environments rarely stay on the endpoint. A phishing email, a compromised identity, a new inbox rule, and an unusual sign-in are four weak signals in four consoles. Correlated, they are one incident, caught early.

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The Architecture: What the Stack Looks Like

The Architecture: What the Stack Looks Like

Your tools generate the telemetry. enhanced.io ingests it across all five surfaces, applies AI triage to cut noise before it reaches a human, and puts analysts behind every escalation. Above the SOC sits your named Fractional Security Director: a CISSP-certified security leader who reviews what matters, prioritizes the response, and delivers reporting your clients' boards can read.


That coverage includes your own systems, not only your clients'. Your PSA and RMM are the highest-value targets in your business, because compromising them opens a door into every client you manage. enhanced.io monitors them for exactly that reason, watching for backdoor entry and misuse the same way it watches the client environments they control.

Your tools generate the telemetry. enhanced.io ingests it across all five surfaces, applies AI triage to cut noise before it reaches a human, and puts analysts behind every escalation. Above the SOC sits your named Fractional Security Director: a CISSP-certified security leader who reviews what matters, prioritizes the response, and delivers reporting your clients' boards can read.


That coverage includes your own systems, not only your clients'. Your PSA and RMM are the highest-value targets in your business, because compromising them opens a door into every client you manage. enhanced.io monitors them for exactly that reason, watching for backdoor entry and misuse the same way it watches the client environments they control.

Your tools generate the telemetry. enhanced.io ingests it across all five surfaces, applies AI triage to cut noise before it reaches a human, and puts analysts behind every escalation. Above the SOC sits your named Fractional Security Director: a CISSP-certified security leader who reviews what matters, prioritizes the response, and delivers reporting your clients' boards can read.


That coverage includes your own systems, not only your clients'. Your PSA and RMM are the highest-value targets in your business, because compromising them opens a door into every client you manage. enhanced.io monitors them for exactly that reason, watching for backdoor entry and misuse the same way it watches the client environments they control.

What Co-Managed SOC Means for Your Clients' Coverage

What Co-Managed SOC Means for Your Clients' Coverage

For your clients, the change is invisible where it should be and visible where it counts. Their tools do not change. Their agents do not change. What changes is that detection now runs 24/7 across their whole environment instead of business hours on one surface, incidents are investigated by a SOC instead of triaged from a queue, and their quarterly reviews carry compliance-mapped reporting from a named security director.

For you, it is a service line you can sell tomorrow. The enterprise-aligned security operation your clients are starting to demand, delivered through your brand and your relationship, without a single security hire.

For your clients, the change is invisible where it should be and visible where it counts. Their tools do not change. Their agents do not change. What changes is that detection now runs 24/7 across their whole environment instead of business hours on one surface, incidents are investigated by a SOC instead of triaged from a queue, and their quarterly reviews carry compliance-mapped reporting from a named security director.

For you, it is a service line you can sell tomorrow. The enterprise-aligned security operation your clients are starting to demand, delivered through your brand and your relationship, without a single security hire.

For your clients, the change is invisible where it should be and visible where it counts. Their tools do not change. Their agents do not change. What changes is that detection now runs 24/7 across their whole environment instead of business hours on one surface, incidents are investigated by a SOC instead of triaged from a queue, and their quarterly reviews carry compliance-mapped reporting from a named security director.

For you, it is a service line you can sell tomorrow. The enterprise-aligned security operation your clients are starting to demand, delivered through your brand and your relationship, without a single security hire.

Frequently asked questions

Does enhanced.io replace SentinelOne or work with it?

enhanced.io works with SentinelOne, not instead of it. Your EDR stays in place as the endpoint sensor. enhanced.io ingests its telemetry, correlates it with your other surfaces, and provides the 24/7 SOC that acts on it.

Can enhanced.io work alongside Microsoft Defender in multi-tenant MSP environments?

Who decides when an endpoint gets isolated?

Does enhanced.io monitor the MSP's own systems as well as client environments?

What does enhanced.io add that our EDR does not already do?

Do we have to migrate clients off their existing tools to start?

How does this work if different clients run different EDRs?

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Ready to deliver a complete cybersecurity solution?

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