The vendor you onboarded and never wrote down how
The scenario:
You onboarded a new vendor eighteen months ago. You know exactly how the integration works, who to call when something breaks, and which settings are non-negotiable. None of that is written down anywhere, because you did it once and moved on. The moment you are unavailable, whoever picks up the ticket is starting from zero.
Institutional knowledge that lives in one person is not documentation. It is a single point of failure with a name attached.
The prompt:
You are building vendor profiles so vendor knowledge stops living in one person's head.
Context: [a rough description of each vendor where you personally hold knowledge nobody else has, what the integration does, and any quirks you've learned the hard way]
Build:
One page per vendor: contact details, setup notes, known issues
The fix for the one problem that always comes up