Open XDR for Multi-Stack MSPs
enhanced.io plugs into the security tools your MSP already runs and turns them into one correlated SOC service, run through a named Fractional Security Director. The tools you want to keep, stay. What we replace is the MDR or SOCaaS that only ever watched one of them.
The integration layer your MSP stack is missing
enhanced.io integrates with the security stack your MSP already runs. Telemetry from every source is normalized and correlated inside one platform, monitored 24/7 by our SOC, and delivered back to you as one service under a named Fractional Security Director who knows your stack, your clients and your escalation paths.
enhanced.io is a channel-only Open XDR SOCaaS built exclusively for MSPs, with 400+ integrations across endpoint, network, cloud, identity and IoT/OT.
The tools you want to keep, stay. We supply the SOC layer on top of them.
You defined your stack. Your client base had other ideas.
Every MSP runs into variance. A co-managed client insists on their own EDR. An acquisition brings a different firewall estate. A regulated client mandates a specific tool. Legacy sites never got migrated.
Your standard is real, and so are the exceptions, and the result is the same: alerts land in separate consoles that never talk to each other, and your engineers swivel between screens hoping nothing falls through.
The standard vendor answer is standardization: move every client onto one agent, one firewall, one console. That means an unbudgeted migration, contracts broken mid-term, and months of disruption before you see any security outcome.
There is a faster route. Connect what you have, and grow your security layer as your clients grow.
You know the moments this page is written for.
This is not for every MSP.
If you want a badge to resell with zero involvement in security conversations, we are the wrong fit. If you are shopping for the cheapest logo, same answer. And if you want software without a service behind it, plenty of vendors will sell you a console. We sell an operating security team.
The best-kept secret
You will not see our name in your clients' inboxes, and that is the point.
enhanced.io is the security operation behind MSP partners serving everyone from household names to local firms nobody writes headlines about. Channel-only means we never sell to your clients or compete with you. Your brand leads every relationship, whether you work with us openly or white-label the service. You get the recognition. We do the work.
If you have never heard of us, our model is working.
How it works: three reference stacks
Whatever the stack looks like, the pattern is the same. Your Fractional Security Director maps your estate, decides the connector order, and builds the escalation paths with your team before anything goes live.
The Microsoft-centric MSP
Your clients live in Microsoft 365 with Defender for Endpoint, Entra ID, and Azure workloads. enhanced.io ingests Microsoft 365 audit logs, Defender telemetry, Entra ID sign-in and identity events, and Azure activity through native connectors.
Microsoft 365 audit logs ingested natively
Defender for Endpoint telemetry correlated with identity events
Entra ID sign-in anomalies linked to endpoint activity
A suspicious sign-in followed by a mailbox rule change is one incident, not two alerts
The Mixed Stack MSP
SentinelOne or CrowdStrike on endpoints. Fortinet, Sophos or Cisco at the edge. enhanced.io pulls detection and host data from your EDR and log and event data from your firewalls, correlates across both, and your Fractional Security Director tells you which incidents matter and why.
SentinelOne and CrowdStrike detections ingested natively
FortiGate, Sophos and Cisco firewall log and event data correlated
Two-way platform integrations support containment actions from the platform
One correlated view across EDR and network
The MSP with an existing SIEM or MDR
You have a SIEM collecting logs or an MDR watching endpoints, and gaps everywhere else. enhanced.io takes feeds from your existing tooling, adds the surfaces it does not see, and gives you one correlated view with a 24/7 SOC behind it.
Existing SIEM and MDR feeds ingested and extended
Network traffic, cloud, identity and IoT/OT gaps filled
Most partners replace the endpoint-only monitoring service on their timeline
Your Fractional Security Director maps the transition route during onboarding
Replace or coexist? That is your decision.
enhanced.io does not supply EDR or firewalls, so those stay yours by definition. Identity threat detection comes built into the platform, so a standalone identity security tool is often the first thing partners retire.
The MDR or SOCaaS that only watched one surface is what most partners replace, on your timeline, not ours.
Endpoint
Native integrations with SentinelOne, Microsoft Defender for Endpoint, CrowdStrike, Sophos Central, Bitdefender, Trend Micro and more. We ingest detections and host telemetry, correlate them against every other surface, and trigger containment through two-way integrations.
Network
Firewall and network integrations across Fortinet, Sophos, Cisco, Palo Alto Networks, WatchGuard, SonicWall, Check Point, Meraki and pfSense, plus east-west traffic visibility through network sensors. This is the traffic no endpoint agent sees.
Identity
Entra ID, Active Directory, Okta, Duo, OneLogin and JumpCloud. Sign-in anomalies, MFA events and privilege changes get correlated with endpoint and cloud activity, because most modern attacks start with a credential, not malware.
Cloud and SaaS
Microsoft 365, AWS CloudTrail and GuardDuty, Azure, Google Cloud, Google Workspace, Salesforce and Box. Cloud alerts stop living in a console nobody checks.
Telemetry from email security tools including Mimecast, Proofpoint and Barracuda feeds the same correlation engine, so a phishing event connects to the sign-in and the endpoint activity that followed it.
IoT and OT
Agentless visibility for the devices no agent will ever run on: building management, manufacturing, medical and connected devices, through network-level monitoring and integrations with tools like Ordr, Dragos and Claroty Medigate.
Your tooling
Your RMM is one of the most attacked platforms in the MSP world, so we monitor its front door and its back door. Confirmed incidents flow into your PSA as tickets, so response runs inside the workflow your team already uses.
What it takes from you
Onboarding is scoped to what is being onboarded and typically runs 30 to 45 days. The biggest driver of speed is how fast you supply information about your client environments.
You complete structured onboarding forms, your Fractional Security Director runs the plan, and we do the onboarding work. Agents and connectors deploy through your own tooling. Some environments need a firewall reconfiguration, and sites with no virtualization need a physical sensor.
Your engineers do not learn a new console to get value. The platform's agentic AI triages and closes false positives automatically, our analysts investigate what remains, and incidents arrive with the noise already removed.
Your Fractional Security Director
A multi-stack estate does not need another dashboard. It needs a person who understands the whole picture.
Every enhanced.io partnership runs through a named Fractional Security Director. On a multi-vendor estate, that means one person who knows which client runs which EDR, which sites have sensors, and which incidents deserve a phone call rather than a ticket.
They translate what the SOC finds into what you tell your client and own the reporting rhythm: a weekly data pack, a monthly report, and a quarterly business review they present with you, built from evidence your clients hand to auditors. They sit in on client calls when you want them there and carry the security conversations your team would rather not carry alone.
The full reporting schedule and our published SLAs are at enhanced.io/service-commitments.
Not a support queue. A named person, on every partnership, from day one.
Frequently asked questions
Questions about multi-stack integration
Does enhanced.io integrate with PSA and RMM tools like ConnectWise, Autotask and HaloPSA?
Yes. Confirmed incidents flow into your PSA as tickets, so response runs through your existing service workflow, and enhanced.io monitors your RMM itself, front door and back door, because RMM platforms are one of the most attacked surfaces in the MSP world. Exact functionality differs per integration.
What integrations does enhanced.io support for Fortinet, Sophos and Cisco?
enhanced.io supports FortiGate, FortiMail and FortiWeb from Fortinet, Sophos Central, Sophos Firewall and Sophos XG, and Cisco integrations including Firepower, ASA, Meraki, Umbrella, Duo and ISE. Firewall integrations are two-way, so containment and policy actions run from the platform.
How does enhanced.io work with Microsoft 365, SentinelOne and Fortinet in one MSP stack?
enhanced.io ingests Microsoft 365 audit logs, Defender telemetry, Entra ID identity events, SentinelOne detections and FortiGate firewall logs through native connectors, then correlates them into single incidents. A risky sign-in, a mailbox rule change and an endpoint detection get investigated as one attack, not 3 separate alerts.
Does enhanced.io replace my EDR, SIEM or MDR?
That is your decision, and the answer differs by tool. enhanced.io does not supply EDR or firewalls, so those stay yours by definition. Identity threat detection is built into the platform, so a standalone identity security tool is often the first thing partners retire. The MDR or SOCaaS service is what most partners replace, either on day one or at renewal after running both. Your Fractional Security Director maps the route during onboarding.
How long does onboarding take for a multi-vendor stack?
Onboarding typically takes 30 to 45 days, scoped to what is being onboarded. The main driver of speed is how fast you supply information about your client environments. Your Fractional Security Director runs the plan, enhanced.io does the onboarding work, and agents deploy through your own tooling.
Does enhanced.io offer co-managed SOC options?
Yes. Partners with in-house security staff work directly with our SOC, with escalation paths agreed during onboarding. Partners without in-house security get the full service, with the Fractional Security Director as the bridge into their team.
How does enhanced.io handle multi-tenant MSP environments?
The platform is multi-tenant by design. Each client environment is segregated as its own tenant with role-based access controlling who sees what, and you get one view across every client with per-client drill-down for investigation and reporting. Detection policies apply per tenant, so a regulated client and a standard client run under different rules inside the same service.
Does enhanced.io include vulnerability management across client tenants?
Yes, and you choose how to buy it. Vulnerability management runs as part of the bundled service or as a standalone purchase, with scanning across client assets, risk-based prioritization and remediation support delivered per tenant. Findings feed the same reporting your clients hand to auditors.
What SLAs does enhanced.io commit to?
enhanced.io publishes its response targets. Initial response of 30 minutes for Critical alerts, 1 hour for High, 4 hours for Medium and 24 hours for Low, from a SOC that runs 24x7x365, with measured platform availability of 99.99%. The full commitments, escalation process and reporting schedule are at enhanced.io/service-commitments.
What training and enablement does enhanced.io provide to partners?
Full training and enablement runs through the enhanced.io Certified Partner Scheme, covering marketing, sales enablement, co-selling and co-demos. The support is personal and hands-on rather than a portal login: our team joins your calls alongside your Fractional Security Director, and you build your security practice with people who have done it before.
One SOC, one correlated view, one named Fractional Security Director alongside your team.
The NFR program deploys the full production architecture on your own network, free, for 90 days. Not a sandbox, not a trial license. At day 90 you convert, keep the findings, or walk away.