In today’s rapidly evolving threat landscape, MSPs and MSSPs must offer cutting-edge cybersecurity solutions to meet client demands and stay competitive.
Mar 17, 2025
TL;DR
EDR (Endpoint Detection and Response) focuses on detecting and responding to threats at the endpoint level, monitoring file changes, process execution and live behavior on devices.
SIEM (Security Information and Event Management) aggregates logs and events from across IT infrastructure (applications, networks, servers), providing correlation, compliance reporting, and long-term retention.
XDR (Extended Detection and Response) builds on EDR by aggregating data from endpoints, networks, cloud, email and more, using AI and analytics to correlate threats across domains and automate response.
Key takeaway: EDR is essential for endpoint visibility, SIEM is pivotal for log aggregation and compliance and XDR provides proactive, cross-domain threat detection. None fully replace the others, but using them together offers the strongest coverage.
In today’s rapidly evolving threat landscape, MSPs and MSSPs must offer cutting-edge cybersecurity solutions to meet client demands and stay competitive. Three key technologies – Extended Detection and Response (XDR), Security Information and Event Management (SIEM), and Endpoint Detection and Response (EDR)—play crucial roles in modern cybersecurity strategies. Understanding their differences and how they complement each other is essential for MSPs and MSSPs looking to enhance their service offerings and drive revenue growth.
What is EDR?
Endpoint Detection and Response (EDR) focuses on monitoring, detecting, and responding to threats at the endpoint level. EDR solutions collect and analyze endpoint activity data to identify suspicious behavior and automate responses to mitigate risks.
Key benefits for MSPs and MSSPs:
Enhanced Endpoint Security: Protects against malware, ransomware, and advanced threats.
Automated Threat Response: Reduces the time needed to contain and remediate incidents.
Compliance and Reporting: Helps clients meet regulatory requirements with detailed forensic data.
Revenue Opportunity: MSPs and MSSPs can offer EDR as a standalone service or bundle it with broader cybersecurity packages.
What is SIEM?
Security Information and Event Management (SIEM) aggregates and analyzes logs from various sources across a network, providing real-time monitoring, correlation, and alerting to identify potential threats. SIEM solutions are essential for compliance and advanced threat detection but require proper tuning and management to be effective.
Key benefits for MSPs and MSSPs:
Holistic Visibility: Provides a centralized view of security events across an organization.
Threat Detection and Compliance: Helps meet regulatory standards such as GDPR, HIPAA, and SOC 2.
Incident Investigation: Enables in-depth forensic analysis of security incidents.
Revenue Opportunity: MSPs and MSSPs can offer SIEM as a managed service, providing 24/7 monitoring and threat intelligence to clients.
What is XDR?
Extended Detection and Response (XDR) is a more advanced and integrated evolution of EDR. It expands beyond endpoints to incorporate data from multiple security layers—network, email, cloud, and more—to provide a unified threat detection and response platform.
Key benefits for MSPs and MSSPs:
Cross-Layered Threat Correlation: Detects sophisticated attacks by analyzing data from multiple sources.
Reduced Alert Fatigue: Uses AI and automation to filter out false positives and prioritize real threats.
Faster Incident Response: Speeds up threat hunting and remediation with comprehensive visibility.
Revenue Opportunity: XDR presents an opportunity for MSPs and MSSPs to offer next-gen security services that provide superior protection compared to EDR and SIEM alone.
Which solution is right for your clients?
Each of these cybersecurity solutions plays a unique role, but their effectiveness depends on the specific needs of your clients:
For businesses looking to secure endpoints: EDR is a great starting point.
For organizations requiring compliance and centralized visibility: SIEM is a strong choice.
For clients needing advanced, AI-driven threat detection across multiple attack vectors: XDR offers the most comprehensive protection.
At enhanced.io, we provide MSPs and MSSPs with enterprise-grade Open-XDR based cybersecurity solutions that plug into your existing security stack, as part of our “Flexible SOC Options” model.
How Open-XDR helps MSPs and MSSPs increase revenue
Open-XDR solutions enable MSPs and MSSPs to integrate advanced detection and response capabilities into their existing security stack without disrupting operations. By aggregating and correlating data from various security tools, Open-XDR enhances threat detection while optimizing resource utilization.
This interoperability allows service providers to leverage their current investments while delivering superior protection and response capabilities to clients, making it a cost-effective and scalable cybersecurity solution.
What next?
MSPs and MSSPs looking to scale their cybersecurity services and maximize revenue must understand the key differences between EDR, SIEM, and XDR. By leveraging the right combination of these technologies – backed by enhanced.io’s flexible SOC as a Service packages – service providers can offer robust, scalable, and profitable cybersecurity solutions to their clients.
By partnering with us, you can:
Expand Your Offerings: Deliver best-in-class security services to your clients.
Increase Recurring Revenue: Generate steady income through managed security services.
Reduce Operational Burden: Leverage our SOC team’s expertise to enhance your cybersecurity capabilities without the need for additional in-house resources.
Stay Ahead of the Competition: Offer cutting-edge, AI-driven security solutions tailored to the needs of modern businesses.
Ready to take your security services to the next level? Contact us today to learn how our SOC as a Service solutions can help you grow your MSP/MSSP business.
