How MSPs in the UK & EU can demonstrate compliance to clients

How MSPs in the UK & EU can demonstrate compliance to clients

Sep 1, 2025

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TL;DR

How to demonstrate compliance to clients

  • MSPs in the UK and EU must help clients meet GDPR, Cyber Essentials Plus and, in some cases, NIS2 requirements.

  • While GDPR applies across the EU (and to any org processing EU data), Cyber Essentials Plus is a UK standard, and NIS2 is legally binding only in EU member states.

  • MSPs must support evidence-based security reporting – covering breach detection, access control, patching, and continuous monitoring.

  • enhanced.io enables MSPs to deliver compliance-aligned reports that support audits, risk reviews, and ongoing trust with clients.

Which compliance frameworks matter most in the UK and EU?

MSPs in the UK and Europe need to support clients with data protection, security controls and growing critical infrastructure regulations. The three key frameworks are:

  • GDPR

  • Cyber Essentials Plus

  • NIS2 (only legally binding in EU member states – UK adoption is voluntary, sector-led)

Each has different enforcement models, but all require evidence-based security operations that MSPs can support with structured reporting.

What is GDPR and why do MSPs need to care?

The General Data Protection Regulation (GDPR) applies to any business processing personal data of EU citizens, regardless of location.

GDPR requires:

  • Data protection policies

  • Breach notification within 72 hours

  • Secure handling of personal data

MSPs often help clients by implementing security controls, maintaining logs and detecting potential breaches, and enhanced.io reports provide the ongoing evidence needed to meet these obligations.

What is Cyber Essentials Plus and who is it for?

Cyber Essentials Plus is a UK government-backed certification scheme. It mandates:

  • Boundary firewalls

  • Access control

  • Malware protection

  • Patch management

It applies to:

  • UK government suppliers

  • Private sector clients looking to meet minimum security standards

MSPs can use enhanced.io to provide evidence of security controls and present findings in a structured way for auditors.

What is NIS2 and is it required in the UK?

NIS2 is the EU’s directive to improve cyber resilience across essential and digital service providers. It:

  • Expands scope to more industries

  • Increases fines and oversight

  • Requires continuous monitoring and reporting

The UK is not legally bound by NIS2, but much of its spirit is being adopted, especially in critical sectors.

MSPs using enhanced.io can offer NIS2-aligned reporting for UK clients, showcasing proactive threat mitigation and continuous risk assessment.

How enhanced.io helps MSPs support compliance in the UK/EU

While not offering managed compliance service, enhanced.io supports MSPs demonstrate compliance by providing:

  • Monthly reports for GDPR-aligned security monitoring

  • Evidence for Cyber Essentials Plus audits

  • Risk dashboards mapped to NIS2 priorities

This allows MSPs to turn operational data into client-facing compliance value.

What next?

Compliance is no longer optional for MSPs. It’s a core business function, a differentiator in competitive bids and a direct contributor to client trust. By embedding compliance reporting into your service offering with enhanced.io, you don’t just meet the standard – you set it.

Book a consultation and we’ll show you how.

Listen to the podcast:

Navigating the compliance jungle

FAQ

Can MSPs be fined under GDPR?

Yes. If an MSP is acting as a data processor or controller and fails to protect personal data, they can be held directly liable under GDPR.

Can MSPs be fined under GDPR?

Yes. If an MSP is acting as a data processor or controller and fails to protect personal data, they can be held directly liable under GDPR.

Can MSPs be fined under GDPR?

Yes. If an MSP is acting as a data processor or controller and fails to protect personal data, they can be held directly liable under GDPR.

Can MSPs be fined under GDPR?

Yes. If an MSP is acting as a data processor or controller and fails to protect personal data, they can be held directly liable under GDPR.

Is Cyber Essentials Plus mandatory?

Is Cyber Essentials Plus mandatory?

Is Cyber Essentials Plus mandatory?

Is Cyber Essentials Plus mandatory?

What’s the difference between NIS2 and Cyber Essentials?

What’s the difference between NIS2 and Cyber Essentials?

What’s the difference between NIS2 and Cyber Essentials?

What’s the difference between NIS2 and Cyber Essentials?

Is NIS2 required in the UK?

Is NIS2 required in the UK?

Is NIS2 required in the UK?

Is NIS2 required in the UK?

How does enhanced.io help MSPs with compliance?

How does enhanced.io help MSPs with compliance?

How does enhanced.io help MSPs with compliance?

How does enhanced.io help MSPs with compliance?