Cybersecurity for energy & utilities:
MSP use case

Cybersecurity for energy & utilities:
MSP use case

Protecting retail operations and payment systems while supporting PCI-DSS-aligned security practices.

Monitors IT and OT via integrations to secure critical infrastructure

Multiple energy networks monitored for
anomalies

Large volumes of
customer accounts
monitored

Supports alignment to critical infrastructure security practices

Why MSPs must protect energy & utility environments

IT/OT convergence – SCADA, DCS and corporate IT share infrastructure, increasing cross-domain risk.

Regulatory frameworks – NERC CIP, IEC 62443 and ISO 27001 require continuous proof of controls.

Ransomware & safety – Breaches can halt power generation or damage critical equipment.

Supply-chain threats – Third-party vendors and software updates can introduce malware.

Smart-grid vulnerabilities – IoT sensors and smart meters expand the attack surface.

Energy companies demand operational resilience, physical safety and regulatory compliance.

What enhanced.io delivers for energy & utilities

What enhanced.io delivers for energy & utilities

What enhanced.io delivers for energy & utilities

What enhanced.io delivers for energy & utilities

Capability

Outcome for your security operations

Benefit to your clients

Enhanced Defense network detection

Passive sensors analyse Modbus, OPC UA and IT flows in real time

Spot anomalies in SCADA, smart meters and network zones

Spot unauthorised access to EHR databases

and devices

Machine-learning anomaly detection

ML models flag unusual control commands and lateral movement

Detect sabotage attempts or malware early

Automated vulnerability scanning

Scheduled scans across all IP-reachable assets

Identify and prioritise critical patching needs

Built-in SOAR playbooks

Automates containment - isolate compromised zones, block device communication

Minimise downtime and protect grid stability

Centralised open-XDR dashboard

Unified console correlating alerts, logs and scan results

Simplify investigations and compliance reporting

Streamline forensic investigations and

compliance reporting

How it works

Deploy Enhanced Defense sensors across IT and OT segments.

Deploy Enhanced Defense sensors across IT and OT segments.

Stream traffic, logs & scan results into our open-XDR platform for correlation.

Stream traffic, logs & scan results into our open-XDR platform for correlation.

Executive & regulatory reports deliver insights for risk reduction and audits.

Executive & regulatory reports deliver insights for risk reduction and audits.

Configure vulnerability scans for HMIs, PLC gateways, servers and network devices.

Configure vulnerability scans for HMIs, PLC gateways, servers and network devices.

Security analysts triage alerts; SOAR playbooks automate zone isolation and notifications.

Security analysts triage alerts; SOAR playbooks automate zone isolation and notifications.

Detects SCADA anomalies like rogue commands, enabling rapid MSP lockdowns.

Detects SCADA anomalies like rogue commands, enabling rapid MSP lockdowns.

enhanced.io

Your Team

Your Clients

Business impact

Business impact

Business impact

Win and retain utility clients by proving OT security expertise.

Simplify regulatory audits for NERC CIP, IEC 62443 and ISO 27001.

Reduce safety incidents and unplanned outages with faster threat detection.

Enhance grid resilience through integrated IT/OT monitoring and response.

FAQs

How does Enhanced Defense support NERC CIP compliance?

It provides NERC-aligned report templates, dashboards and audit trails for continuous evidence of controls.

How does Enhanced Defense support NERC CIP compliance?

It provides NERC-aligned report templates, dashboards and audit trails for continuous evidence of controls.

How does Enhanced Defense support NERC CIP compliance?

It provides NERC-aligned report templates, dashboards and audit trails for continuous evidence of controls.

How does Enhanced Defense support NERC CIP compliance?

It provides NERC-aligned report templates, dashboards and audit trails for continuous evidence of controls.

Can it analyse industrial-protocol traffic?

Can it analyse industrial-protocol traffic?

Can it analyse industrial-protocol traffic?

Can it analyse industrial-protocol traffic?

Does it cover smart-meter and IoT sensors?

Does it cover smart-meter and IoT sensors?

Does it cover smart-meter and IoT sensors?

Does it cover smart-meter and IoT sensors?

Can playbooks auto-isolate OT zones?

Can playbooks auto-isolate OT zones?

Can playbooks auto-isolate OT zones?

Can playbooks auto-isolate OT zones?

How do I generate audit evidence for regulators?

How do I generate audit evidence for regulators?

How do I generate audit evidence for regulators?

How do I generate audit evidence for regulators?

Note on Data and Metrics

All figures are based on aggregated and anonymized client data from MSP partner deployments. Metrics represent typical volumes or qualitative estimates to illustrate scale and outcomes; they are not formal guarantees or certifications.

Ready to deliver a complete cybersecurity solution?

Let’s Talk

Ready to deliver a complete cybersecurity solution?

Let’s Talk