How MSPs are winning with enhanced.io
WHITEHAT VIRTUAL TECHNOLOGIES
From regional MSP to cross-continental security partner
How Whitehat scaled security operations across time zones without scaling headcount
Location
Reach
Verticles
Specialisation
Whitehat Virtual Technologies had built something special: a reputation for handling complexity that other MSPs avoided. Healthcare clients with HIPAA requirements. Enterprise clients with multi-site deployments. Organisations that needed more than break-fix IT support.
That reputation was driving growth. But it was also creating a problem.
"Every new client added complexity," explains Val King, Whitehat's CEO. "Different compliance requirements. Different security expectations. Different time zones. We were spending more time managing security operations than growing the business."
When opportunities emerged to serve clients in Europe, Whitehat faced a decision. The work was there. The relationships were building. But supporting clients across an 8-hour time zone difference with a Texas-based team seemed impole.
Why enhanced.io
enhanced.io's global SOC model solved Whitehat's timezone challenge immediately. European clients got the same level of coverage as Texas clients. No gaps. No handoff delays. No 3am calls to the founder's mobile.
The enhanced.io team understood healthcare security requirements. They weren't learning HIPAA alongside Whitehat. They brought expertise from day one.
"We evaluated providers who wanted to sell us a platform and wish us luck. enhanced.io offered to become our security operations team. That's a fundamentally different proposition."
Ken Kelleher
Managing Director, Landmark Technologies
enhanced.io
Your Team
Your Clients
What was once impossible became routine. Whitehat now actively serves clients across multiple continents.
With credible 24/7 monitoring and HIPAA-aligned reporting, Whitehat became the obvious choice for healthcare organisations.
"I went from managing security operations to managing business growth," Val says. "That's where I should be spending my time."
"We went from turning away international business to actively pursuing it. enhanced.io gave us the operational backbone to scale without the operational burden."
Val King
CEO, Whitehat Virtual Technologies
