Customer stories

Customer stories

How MSPs are winning with enhanced.io

SHINKA IT

Enterprise-grade security that scales to every client

How Shinka IT delivers the same rigorous security to mid-market enterprises and SMBs alike

Belgium (Antwerp)

Belgium (Antwerp)

Belgium (Antwerp)

Location

€10m

€10m

€10m

Revenue

30

30

30

Headcount

Mid-market, Enterprise, SMB

Mid-market, Enterprise, SMB

Mid-market, Enterprise, SMB

Clients

"enhanced.io feels like part of our own team, giving us flexibility to grow and deliver the security outcomes our clients expect."

Steve Pezzani

Founder, Shinka IT

"enhanced.io feels like part of our own team, giving us flexibility to grow and deliver the security outcomes our clients expect."

Steve Pezzani

Founder, Shinka IT

"enhanced.io feels like part of our own team, giving us flexibility to grow and deliver the security outcomes our clients expect."

Steve Pezzani

Founder, Shinka IT

"enhanced.io feels like part of our own team, giving us flexibility to grow and deliver the security outcomes our clients expect."

Steve Pezzani

Founder, Shinka IT

The challenge

Clients with enterprise expectations

The Challenge

The Challenge

When the market shifted

When the market shifted

Shinka IT had built their reputation serving mid-market and enterprise clients in Belgium's legal, financial services, and logistics sectors. These weren't small businesses with simple needs. They were organisations with compliance obligations, sophisticated IT environments, and security expectations shaped by what they saw from large enterprises.

"Our clients sit on boards. They attend conferences. They read about breaches," explains Steve Pezzani, Shinka's founder. "They come to us expecting the same calibre of security that a Fortune 500 company would have. And they should. The threats targeting them are just as sophisticated."

The mid-market security gap

The mid-market security gap

Mid-market organisations occupy an awkward position in the security landscape. They're large enough to be attractive targets, but often lack the resources for dedicated security teams. They face the same compliance requirements as enterprises, but without enterprise budgets.

The challenge was compounded by Shinka's broader client base. While mid-market and enterprise clients demanded sophisticated security operations, Shinka also served smaller SMBs who needed protection but couldn't justify enterprise-level investment.

"We evaluated providers who wanted to sell us a platform and wish us luck. enhanced.io offered to become our security operations team. That's a fundamentally different proposition."

"We evaluated providers who wanted to sell us a platform and wish us luck. enhanced.io offered to become our security operations team. That's a fundamentally different proposition."

Ken Kelleher

Managing Director, Landmark Technologies

Why enhanced.io

Enterprise capability, flexible delivery

Enterprise capability, flexible delivery

enhanced.io offered what Steve had been looking for: enterprise-grade security operations that could scale up for demanding mid-market clients and scale down for cost-conscious SMBs.

"Most security providers give you a one-size-fits-all package," Steve notes. "enhanced.io understood that a legal firm with 200 employees and a logistics company with 50 have different needs, different budgets, but both need genuine protection. The solution flexes to fit."

The fractional security director model meant Shinka could offer clients access to senior security leadership without the overhead of a full-time hire. Complex questions got answered. Strategy conversations happened. Clients felt the difference.

enhanced.io

Your Team

Your Clients

The results

The results

Legal sector success

Legal sector success

Shinka now serves multiple legal firms who chose them specifically because of their security capabilities. These clients needed a partner who could satisfy their own clients' security requirements.

Financial services breakthrough

Financial services breakthrough

Regulated financial services clients who would previously have looked to larger providers now see Shinka as a credible option.

SMB clients protected without compromise

SMB clients protected without compromise

Smaller clients get genuine security operations, not watered-down versions. They're monitored by the same analysts, protected by the same detection capabilities.

Competitive differentiation

Competitive differentiation

"Whether it's a 500-person enterprise or a 30-person business, we can deliver what they need," Steve says.

"We serve clients from 20 employees to 500. They all face real threats. They all deserve real protection. enhanced.io lets us deliver enterprise-grade security to every one of them, scaled to fit but never compromised on quality."

"We serve clients from 20 employees to 500. They all face real threats. They all deserve real protection. enhanced.io lets us deliver enterprise-grade security to every one of them, scaled to fit but never compromised on quality."

"We serve clients from 20 employees to 500. They all face real threats. They all deserve real protection. enhanced.io lets us deliver enterprise-grade security to every one of them, scaled to fit but never compromised on quality."

Steve Pezzani

Founder, Shinka IT

Ready to deliver a complete cybersecurity solution?

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Ready to deliver a complete cybersecurity solution?

Let’s Talk